Job summary
- Main area
- Community Mental health
- Grade
- Band 8b
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 246-GYW8336554-A
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Northgate hospital
- Town
- Great Yarmouth and Waveney
- Salary
- £66,582 - £77,368 gross per annum
- Salary period
- Yearly
- Closing
- 18/10/2026 23:59
Employer heading
Senior CAIST Clinical and Operational Manager
Band 8b
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
Please note due to the nature of our roles and patient demographic, you will be required to undertake physical intervention training and remain trained, as required by your role.
Job overview
The post holder will hold county-wide clinical and operational responsibility for CAIST services across Norfolk, ensuring safe, effective and consistent service delivery.
The post holder will have responsibility for the delivery of optimal outcomes for service users and the local health population within the available resources.
Ensures the delivery of locality/clinical network operational objectives including performance, resource efficiency and management of workforce plans in line with geography, specialty areas and clinical strategy. In undertaking their duties, they will work closely with the Associate Director of Operations (ADO) to direct and lead service improvement and performance and support the delivery of safe and effective care.
Main duties of the job
Working as part of a multi-professional leadership team, this postholder will lead and manage services at locality level and will be jointly responsible and accountable for:
• The delivery of quality services around the core dimensions of safety, effectiveness, and patient experience.
• The delivery and oversight of community focused strategic plans in line with overall Trust strategy.
• The performance management of designated services in line with local and national performance targets and standards.
• Ensuring clinical engagement, taking responsibility for good governance, safety, and risk management.
• Providing leadership, support and advice to their direct reports and wider community staff and staff.
The post holder, as part of the Locality Leadership team will be required to work collectively and collaboratively to ensure the effective implementation of the Trust locality leadership model, ensuring the integrity and effectiveness of patient and service user pathways across both their respective locality as well as the organisation as a whole.
Working for our organisation
At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.
We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.
We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Detailed job description and main responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Person specification
Registered Mental health Nursing degree or equivalent,
Essential criteria
- Registered Mental health Nursing degree or equivalent, Dip SW or Dip in OT with relevant Masters level qualification in a clinical, management or leadership field
- Leadership experience managing teams in CYP or equivalent
- Clinical and operational experience in mental health
Desirable criteria
- Engaging with appropriate stakeholders to shape delivery of healthcare services. Maximising service income potential
- Performance management
- Transformation experience
Leadership experience managing teams in CYP or equivalent
Essential criteria
- Clinical and operational experience in mental health
Desirable criteria
- Transformation and quality improvement experience
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Saru Mutema
- Job title
- Director of Operations
- Email address
- [email protected]
- Telephone number
- 07769671634
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