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Job summary

Main area
Community Mental health
Grade
Band 8b
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
246-GYW8336554-A
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
Northgate hospital
Town
Great Yarmouth and Waveney
Salary
£66,582 - £77,368 gross per annum
Salary period
Yearly
Closing
18/10/2026 23:59

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Senior CAIST Clinical and Operational Manager

Band 8b

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience. 

Please note due to the nature of our roles and patient demographic, you will be required to undertake physical intervention training and remain trained, as required by your role. 

Job overview

The post holder will hold county-wide clinical and operational responsibility for CAIST services across Norfolk, ensuring safe, effective and consistent service delivery. 
The post holder will have responsibility for the delivery of optimal outcomes for service users and the local health population within the available resources.   
Ensures the delivery of locality/clinical network operational objectives including performance, resource efficiency and management of workforce plans in line with geography, specialty areas and clinical strategy. In undertaking their duties, they will work closely with the Associate Director of Operations (ADO) to direct and lead service improvement and performance and support the delivery of safe and effective care.  

Main duties of the job

Working as part of a multi-professional leadership team, this postholder will lead and manage services at locality level and will be jointly responsible and accountable for:   
• The delivery of quality services around the core dimensions of safety, effectiveness, and patient experience.   
• The delivery and oversight of community focused strategic plans in line with overall Trust strategy.   
• The performance management of designated services in line with local and national performance targets and standards.   
• Ensuring clinical engagement, taking responsibility for good governance, safety, and risk management.   
• Providing leadership, support and advice to their direct reports and wider community staff and staff.   
The post holder, as part of the Locality Leadership team will be required to work collectively and collaboratively to ensure the effective implementation of the Trust locality leadership model, ensuring the integrity and effectiveness of patient and service user pathways across both their respective locality as well as the organisation as a whole.  

Working for our organisation

At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.

We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.

We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

 

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person specification

Registered Mental health Nursing degree or equivalent,

Essential criteria
  • Registered Mental health Nursing degree or equivalent, Dip SW or Dip in OT with relevant Masters level qualification in a clinical, management or leadership field
  • Leadership experience managing teams in CYP or equivalent
  • Clinical and operational experience in mental health
Desirable criteria
  • Engaging with appropriate stakeholders to shape delivery of healthcare services. Maximising service income potential
  • Performance management
  • Transformation experience

Leadership experience managing teams in CYP or equivalent

Essential criteria
  • Clinical and operational experience in mental health
Desirable criteria
  • Transformation and quality improvement experience

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingWomens Staff NetworkCycle to Work

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Saru Mutema
Job title
Director of Operations
Email address
[email protected]
Telephone number
07769671634
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