Job overview

An exciting opportunity has arisen to join the administration team at the North-East Hampshire Children and Young People's Community Team, providing reception and administrative support to a busy multidisciplinary service.  The role includes welcoming children, young people and families, managing telephone and email enquiries and supporting clinical and administrative tasks.

The ideal candidate will have excellent customer service and organisational skills and work both independently and as part of a team. Experience with Microsoft Office is essential, and experience using electronic patient record systems would be advantageous.

This is a full-time position (37.5 hours per week).

Shortlisted candidates will be invited to a face-to-face interview and, if successful, complete an IT skills assessment.

Please note this vacancy may close early if sufficient applications are received.

For more information, please contact Tiffany Yerby on [email protected]

Main duties of the job

Key Responsibilities

• To greet young people and their families to CYPS and alert team members of their arrival.  To be responsible for maintaining the confidentiality and security of client data in accordance with Trust policy. To be able to use SystemOne database, the Trusts and Health Records Systems and accurately enter information.
• To provide reception support, answering telephone enquiries forwarding messages to team members according to priorities; whilst maintaining a helpful and courteous manner at all times
• To undertake photocopying/scanning and maintain stocks of relevant forms and leaflets for team use
• To book rooms for client appointments and meetings as required
• To access admin inbox and complete tasks within it as required
• To take notes for team meetings as required by the team To be able to work flexible hours to suit the demand of the service subject to discussions
• To follow Trust and team policies/procedures

Working for our organisation

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.

Applicants must have the right to work in the UK for the duration of the role.

We look forward to receiving your application!