Job summary
- Main area
- Complex Care and All Age Continuing Healthcare
- Grade
- NHS AfC: Band 8c
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 086-8228160-B
- Employer
- NHS Northamptonshire Integrated Care Board
- Employer type
- NHS
- Site
- Haylock House
- Town
- Kettering
- Salary
- £79,504 - £91,609 per annum
- Salary period
- Yearly
- Closing
- 30/10/2026 23:59
Employer heading
Head of Complex Care and All Age Continuing Healthcare
NHS AfC: Band 8c
Our vision for the future of Leicestershire, Northamptonshire and Rutland’s health and care services is for a positive lifetime of health, wellbeing and care in our community.
Our mission in working together, the reason we do what we do, is to empower positive futures. Wherever we work and whatever our role we all want people in Leicestershire, Northamptonshire and Rutland to be able to choose well, stay well, live well.
Each day our values will help to guide our decisions and what is most important to us:
- Our patients and our local population come first
- We work together in an open and accountable way
- We trust, challenge and support each other
- We do what we say we will do.
Job overview
The Head of All Age Continuing Care is responsible for the strategic leadership, operational management and delivery of Continuing Healthcare (CHC), Funded Nursing Care (FNC), Children and Young People's Continuing Care (CYPCC), Joint Funding Arrangements, Complex Care and associated commissioning functions across all age groups.
The post holder will ensure statutory compliance with the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care and relevant legislation, guidance and policy. They will lead the development of high-quality, person-centred services that meet the needs of individuals with complex health needs while ensuring effective stewardship of public resources.
The post holder will provide expert leadership across the Integrated Care Board and support partnership working with local authorities, providers, NHS organisations and independent sector partners to achieve improved outcomes for people requiring continuing and complex care services. The post holder will work with a high level of autonomy to provide robust oversight and management and will provide expert advice and strong clinical leadership across the team.
Provides strategic and operational leadership for Continuing Health Care (CHC) brokerage services. Ensures timely sourcing and commissioning of care packages, compliance with procurement standards, and effective market engagement.
Main duties of the job
- Ensure robust arrangements for high-dependency and bespoke care packages
- Support strategic planning for CHC service delivery and sustainability.
- Oversee sourcing and negotiation of CHC care packages.
- Ensure adherence to procurement regulations and governance.
- Monitor provider performance and address quality concerns.
- Manage brokerage team and resources effectively.
- Develop and implement the strategic vision for All Age Continuing Care services.
- Lead on the development of policies, strategies and operating models that support the delivery of
high-quality continuing care services. - Ensure services align with national policy, NHS England guidance, Integrated Care System
priorities and local commissioning intentions
Working for our organisation
Working for our Integrated Care Boards will require you contributing to a shared purpose of improving outcomes for the communities we serve as part of a wider health and social care system. The organisation’s ethos is rooted in integrity, collaboration and accountability, with a strong focus on putting its patient population at the centre of everything it does and delivering services to improve patient outcomes, patient experience and added years of optimised health. As part of the newly formed cluster bringing together NHS Northamptonshire ICB and NHS Leicester, Leicestershire and Rutland ICB, staff are expected to work flexibly and collaboratively across organisational boundaries to support a joined-up approach to strategic commissioning and service improvement. There is an expectation of 40% on patch working, with office bases at County Hall, Glenfield, Leicester and Haylock House, Kettering. Staff can choose which office is their primary base for contractual purposes and travel claims.
This role will require a minimum of 2 days ‘on patch’ working in Leicestershire, Northamptonshire and Rutland in our 2 main offices or partner sites
Detailed job description and main responsibilities
- Provide overall operational leadership for Continuing Healthcare, Funded Nursing Care, Children's Continuing Care and Complex Care services.
- Ensure effective management of assessment, eligibility determination, care planning,
commissioning and review processes. - Oversee the delivery of statutory assessments within required timescales and quality standards.
- Manage performance against key performance indicators, financial targets and statutory
requirements. - Ensure robust governance arrangements are in place to support safe and effective service delivery.
- Promote a culture of high-quality, person-centred care.
- Ensure compliance with the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care.
- Lead quality assurance processes relating to assessments, eligibility decisions and commissioned care packages
Person specification
Knowledge, Training and Experience
Essential criteria
- Educated to master’s level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Extensive knowledge of and expertise in specialisms relevant to function and role
- Proven and significant leadership experience.
- Evidence of post qualifying continuing professional development
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations
- Member of a relevant professional body – NMC – Nurse or Allied Health Professional AHP
Communication Skills
Essential criteria
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level
- Good presentational skills for conveying complex concepts.
- Ability to use informed persuasion to influence others.
Analytical
Essential criteria
- Ability to identify risks, anticipate issues, create solutions and resolve problems in relation to project or service delivery.
- Ability to understand a broad range of complex information quickly and make decisions where opinions differ/no obvious solution
Planning Skills
Essential criteria
- Evidence of planning and delivering programmes and projects and services on time
Autonomy
Essential criteria
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales.
- Interpreting national policy for implementation
Management Skills
Essential criteria
- Skills for direct line management and job management
- Skills for delivering results through managing others and using a range of levers in the absence of direct line management responsibility
- Skills for managing relationships with a range of different stakeholders
Physical Skills
Essential criteria
- Working knowledge of Microsoft Office with intermediate keyboard skills
Equality and Diversity
Essential criteria
- Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ranjit Rayat
- Job title
- Director of All Age Continuing Care
- Email address
- [email protected]
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