Job summary
- Main area
- Administration
- Grade
- Salary Ranges: 25,001 - 35,000
- Contract
- Permanent: Office based
- Hours
- Part time - 22.5 hours per week (office based over 3 days)
- Job ref
- Service Delivery Admin
- Employer
- BrisDoc Healthcare Services
- Employer type
- Private Sector
- Site
- Unit 21, Osprey Court,
- Town
- Bristol
- Salary
- £14.71 per hour
- Closing
- 01/11/2026 23:59
Employer heading
Service Delivery Team Administrator
Salary Ranges: 25,001 - 35,000
Job overview
This newly established role is designed to support our ongoing expansion and will evolve dynamically to meet the changing needs of the service.
As Team Administrator, you will handle key administrative tasks previously undertaken by our Operational Team Managers, Operational Leads, and Head of Service. Your contribution will enable our leadership team to dedicate more time to effectively supporting, developing, and managing their teams.
While certain administrative duties will remain with Team Managers, your role will be pivotal in enhancing efficiency and streamlining operational processes.
Please note, the payrate for this role is as follows: £14.71 per hour
Please note, sponsorship for this role is not available.
Main duties of the job
Key Responsibilities
The Service Delivery Team Administrator will be responsible for a range of administrative duties, including but not limited to:
• Meeting Coordination & Documentation
• Operational Support
• Communication & Scheduling
Working for our organisation
BrisDoc is an award-winning, employee-owned Social Enterprise providing exceptional urgent and routine NHS healthcare to over one million patients across Bristol, North Somerset, and South Gloucestershire (BNSSG).
With over two decades of dedicated healthcare delivery, we are passionate about getting patients the right care, in the right place, at the right time, and you can help us achieve that. We pride ourselves on being a fantastic place to work, where you will feel valued, supported, developed and part of an excellent team. We aim to make sure every colleague feels proud of the work they do and the service that we offer.
About SevernSide IUC
BrisDoc operates the SevernSide IUC Service, providing integrated urgent healthcare services including:
• NHS111 across BNSSG
• 24/7 face-to-face urgent care appointments at dedicated treatment centres throughout Bristol, North Somerset, and South Gloucestershire
• A responsive, mobile home-visiting urgent care service
• Specialist clinical telephone triage delivered by our multi-disciplinary clinical team
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for more information about the role.
Person specification
Qualifications and Training
Essential criteria
- GCSE (or equivalent) in English and Maths
Knowledge & Experience
Essential criteria
- Experience in a professional, customer-focused environment
- Team Leadership Experience
Desirable criteria
- Experience in multidisciplinary teams
Skills, Abilities & Attributes
Essential criteria
- Strong organisation and multitasking
- Clear instruction and motivation of others
- Leadership skills
- Quick to understand service KPIs
Desirable criteria
- Familiarity with Adastra
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Amanda Harshaw
- Job title
- People Team Coordinator
- Email address
- [email protected]
- Telephone number
- 0117 937 0900
List jobs with BrisDoc Healthcare Services in Administrative Services or all sectors