Job overview

We are currently seeking an experienced Support Worker, at Band 4 to work via a Bank Contract, based in Watford for our Community Adult Mental Health Team. You will be joining our Temporary Staffing Team within HPFT - Hertfordshire Partnership University NHS Foundation Trust.

You will work as part of a small team within a wider multidisciplinary team that provides mental health services to adults. The role involves delivering practical and emotional support in a holistic manner, assisting with the assessment of needs and the provision of social care services. 

You will work closely with the Flexible Assertive Community Treatment (FACT) Clinical Lead and other senior staff to ensure coordinated and effective care delivery. Additionally, work within the Care Programme Approach (CPA) and Care Management processes, maintaining a strong focus on recovery principles and supporting service users to achieve their individual goals and improve their overall wellbeing.

HPFT provides services for service users with mental health, learning disability and children’s and adolescent mental health problems. Applicants should have some experience of working in a healthcare setting.

HPFT has a range of healthcare settings across the County and therefore access to a car would be beneficial unless you have a disability as defined by the Equality Act 2010 which prevents you from driving

Main duties of the job

The job holder will provide support, dedicated time, and encouragement to service users, promoting their recovery and helping them maintain meaningful roles within the wider community and work closely with the FACT Clinical Lead to implement recovery-focused care plans for an allocated caseload of service users, ensuring that they engage positively with their agreed care plans and access appropriate services on a regular and consistent basis.

A key aspect of the role is promoting independent living and empowering service users to achieve their personal goals within the community and to contribute to developing strong therapeutic relationships based on attentiveness, sensitivity, understanding, compassion, and honesty, enabling effective engagement and support. Additionally, assist in developing plans that provide practical support to service users and their carers, helping to maintain dignity, independence, and an improved quality of life.

Working for our organisation

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services.  Feedback from our staff about working for the Trust is very positive and, in the NHS national staff survey, we regularly see a high percentage of staff saying their role makes a difference to our service users and that they would recommend the Trust as a place to work.   Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture.  We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional so that together we provide great care and great outcomes for our service users and carers.