Detailed job description and main responsibilities

The Role

To have regard for the physical, psychological, emotional and environmental needs of the service users and their carers

To provide support as directed by the Nurse Team leader and in close liaison with other agencies delivering agreed outcomes.

To work with colleagues and Health Access Champions in a variety of settings , reporting any concerns for service user health and wellbeing to the Nurse Team Leader

To keep accurate records of tasks undertaken, observation and events concerning service users and to report to other members of the team, as appropriate, and to prepare reports as requested

To maintain and promote good communication and working relationships both within the team and with colleagues from other agencies

To develop a knowledge and understanding of the specialist needs of service users, and the approaches used in their care across diverse health settings

In collaboration with Primary Care Networks, support the process of understanding and improving service user experiences of care in other health settings through data collection, observation, feedback, discussion, and reporting through the clinical team

Provide information of health promotion and healthy living as appropriate to individual need

To undertake and assist in the organisation of the day to day smooth running of the service

Contribute towards the ongoing quality of service and care and identify any risk issues in relation to the service users health and social care need

Networking and promoting positive relationships within the primary care network