About Us

BioCheck Health Ltd. is a newly opened bilingual (English–Chinese) premium private health screening centre located in the heart of London. We specialise in structured health assessments, preventive medicine, and services tailored for international clients. As we prepare for launch, we are expanding our clinical team and seeking a dedicated Bilingual GP to support our holistic and prevention-focused model of care.

Key Responsibilities

• Act as the main point of contact, welcoming clients and delivering a premium customer service experience.
• Manage daily front desk operations, including answering phone calls, handling email inquiries, and managing bookings.
• Communicate effectively with English- and Mandarin-speaking clients to ensure culturally sensitive care.
• Coordinate patient flow efficiently, collaborating closely with doctors, nursing, and diagnostic teams.
• Process client registrations, handle payments, and manage basic billing administration.
• Maintain a pristine, organized, and professional reception area.
• Handle sensitive patient details securely, ensuring practice complies with confidentiality and data protection standards.

Essential Requirements

• Fluent in English and Mandarin Chinese (spoken and written).
• Outstanding communication, interpersonal, and customer service skills.
• Proven organizational abilities with a sharp attention to detail.
• Proficiency in basic computer systems (MS Office, emails, and scheduling software).
• Valid right to work in the UK (visa sponsorship is not available for this position).

Desirable

• Previous experience as a medical receptionist, clinic administrator, or within premium hospitality.
• Experience with clinic management software or electronic health records.
• Interest in health, wellness, and preventive medicine.

If you are interested in this opportunity and believe you have the skills and experience we are looking for, please submit your CV to [email protected], indicating the days and hours you would be available to work.