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Job summary

Main area
Digital Systems Management Support
Grade
Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
359-8402687-T3
Employer
Maidstone and Tunbridge Wells NHS Trust
Employer type
NHS
Site
cross-site
Town
Maidstone
Salary
£57,528 - £64,750 per annum pro rata
Salary period
Yearly
Closing
23/11/2026 23:59
Interview date
02/12/2026

Employer heading

Maidstone and Tunbridge Wells NHS Trust logo

Digital Systems Technical Manager

Band 8a

Job overview

Help shape the clinical systems that support safe patient care and efficient services at Maidstone and Tunbridge Wells NHS Trust.

We are seeking an individual who takes ownership of delivery and provides visible leadership, building confidence across technical teams through clear direction and collaboration.

 

Main duties of the job

Help shape the clinical systems that support safe patient care and efficient services at Maidstone and Tunbridge Wells NHS Trust.

We are seeking an individual who takes ownership of delivery and provides visible leadership, building confidence across technical teams through clear direction and collaboration.

About you and your responsibilities


You will bring sound technical judgement, proven leadership experience and a track record of delivering digital change. Desirable technical experience includes Microsoft SQL Server, stored procedures and relational database design; JavaScript and/or Python; and Power BI.

You will lead and manage the System Configuration and System Testing teams, working closely with the Digital Systems Operational Manager. You will also lead system integration and interface management, collaborating with technical colleagues, suppliers and partner organisations to ensure secure, reliable information exchange across clinical systems.


Your responsibilities will include leading change management and resolving technical issues. You will also oversee testing programmes and maintain system documentation, contributing to major system upgrades and optimisation initiatives that improve system reliability and support effective service delivery.

Working for our organisation

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?
We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Click here to hear what our staff say.

Joining us includes a comprehensive benefits package:

  • At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
  • Membership in the NHS Pension Scheme, with a employer contribution of 23.7% and life assurance benefits
  • Blue Light card eligibility
  • And more, additional benefits can be found in the benefits documents below

Detailed job description and main responsibilities

We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. 

All successful applicants will be required to complete our corporate trust induction once a start date has been agreed. 

Please note: This role is not eligible for UK Visa Sponsorship. In line with the UK Immigration Rules and Home Office Sponsorship Guidance, employers may only sponsor individuals for roles that meet strict eligibility, salary, and compliance requirements. Where a role does not meet these criteria, organisations are prohibited from assigning a Certificate of Sponsorship. Applicants must therefore already hold a valid immigration status and ongoing right to work in the UK in order to be considered.

Person specification

Qualifications

Essential criteria
  • • Educated to Master's Degree level or equivalent specialist knowledge acquired through relevant experience.
  • • Professional qualification in Information Technology, Digital Systems, Software Testing, Clinical Systems Management, or equivalent experience.
  • • ITIL Foundation qualification or equivalent experience.
  • • Evidence of continuing professional development.
Desirable criteria
  • • Prince 2 Practitioner
  • • ISTQB Testing Qualification
  • • Qualifications in Health Informatics, Digital Health Cyber Security, or Enterprise Architecture

Experience and knowledge

Essential criteria
  • • Extensive experience in leading complex digital system development and integration programmes within the NHS or similar environment.
  • • Proven track record of delivering business change and benefits realisation across clinical and operational settings
  • • Experience in managing multi-disciplinary teams and influencing at senior level.
  • • Significant leadership and management experience
  • • Project management experience in deployment of clinical and non-clinical projects within the NHS
  • • Proven experience in people management
  • • Proven experience in strategic planning
  • • Proven experience in risk management
  • • Proven experience in financial budget management
Desirable criteria
  • • Experience of working within an Acute NHS Trust.
  • • Knowledge of NHS digital strategies, standards, and national programmes.
  • • Knowledge of PAS, EPR and associated clinical systems
  • • Experience of implementing interoperability standards such as HL7 and FHIR.
  • • Experience working with cloud-hosted solutions and modern digital architecture
  • Knowledge and experience of Microsoft SQL Server, including writing, maintaining and optimising SQL queries and stored procedures.
  • • Knowledge and experience of relational database design, data modelling and data integrity principles.
  • • Experience of developing or supporting scripts, automations or applications using JavaScript and/or Python.
  • • Experience of designing and developing reports, dashboards and data visualisations using Power BI.

Skills

Essential criteria
  • • Ability to provide strategic and operational leadership for complex digital systems services.
  • • Ability to develop and implement robust governance frameworks and technical standards.
  • • Ability to analyse complex technical and performance information and translate findings into practical solutions.
  • • Ability to manage competing priorities and make decisions in a fast-paced environment.
  • • Strong stakeholder engagement and relationship management skills.
  • • Excellent communication and presentation skills with both technical and non-technical audiences.
  • • Strong problem-solving and analytical skills.
  • • Ability to lead major incident management and service recovery activities.
  • • Advanced keyboard skills.
  • • Proficiency in Microsoft Office products
Desirable criteria
  • • Proficient in Microsoft Project and Visio.
  • • Knowledge of reporting and dashboard tools.
  • • Experience using service management and testing tools.
  • • Ability to apply technical knowledge of Microsoft SQL Server, stored procedures and relational database design to support robust, secure and maintainable digital solutions.
  • • Ability to use JavaScript and/or Python to support development, integration, automation and technical problem-solving.
  • • Ability to use Power BI to produce clear, accurate and actionable dashboards and reports.

Employer certification / accreditation badges

Kent and Medway Work Place Wellbeing AwardNHS Pastoral Care Quality AwardTrust IDVeteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantPride In VeteransRoyal College of Anaesthetists AccreditedNHS England Bronze Award

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Di Peach
Job title
Head of Digital Systems and Patient Records
Email address
[email protected]
Telephone number
07920477754
Additional information

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