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Crynodeb o'r swydd

Prif leoliad
Paediatrics
Gradd
Band 2
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
290-WLCH-51
Cyflogwr
Imperial College Healthcare NHS Trust
Math o gyflogwr
NHS
Gwefan
St Mary's Hospital
Tref
London
Cyflog
£31,066 pa inclusive
Cyfnod cyflog
Yn flynyddol
Yn cau
10/11/2026 23:59

Teitl cyflogwr

Imperial College Healthcare NHS Trust logo

Paediatric Outpatient / Inpatient Administrator

Band 2

Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.  

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.  

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

 

 

 

Trosolwg o'r swydd

Are you great with people, very organised, and passionate about patient care? 

The West London Children are seeking a dynamic, proactive and highly motivated individual to join the inpatient / outpatient team. Administrators in our team are the welcoming face of our services and the first point of contact for patients, families and visitors. They create a calm, friendly and inclusive environment so that everyone attending our hospitals feels respected, informed and cared for.

Our paediatric team provide a wide range of specialist and general services for children and young people. The majority of our services are based at St Mary’s Hospital, which is also home to our paediatric A&E department and paediatric intensive care unit.

We are looking for candidates dedicated to delivering excellent patient experience, who are comfortable working in a dynamic and fast-paced environment.

Prif ddyletswyddau'r swydd

  • Effective delivery of clerical and reception duties for the clinic.
  • Input and maintenance of accurate patient information on Trust information systems.
  • Provision of excellent customer service to members of the public and staff who visit or contact the clinic.
  • Rotational weekend and ward cover.
  • Contribution to positive patient experiences.
  • Cross cover for inpatient ward and outpatient department administration.

Gweithio i'n sefydliad

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.  

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme.  Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. 

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly,  part time or job share.  Please talk to  us at interview. 

Environmental sustainability
Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Manyleb y person

Education and Qualifications

Meini prawf hanfodol
  • Good educational standard of at least GCSEs in English and Maths or equivalent.
Meini prawf dymunol
  • Educated to ‘A’ Level or able to demonstrate equivalent knowledge, skills and experience gained through work or structured learning.
  • Customer service training or similar non-clinical qualification.

Experience

Meini prawf hanfodol
  • Ability to demonstrate experience in a customer-facing role (e.g. reception, hospitality, retail, call handling or administrative role).
  • Computer literacy.
  • Willingness to learn new systems
Meini prawf dymunol
  • Experience of working within a healthcare service.
  • Experience with information databases.
  • Experience working with people from diverse cultural, social and linguistic backgrounds.

Skills and Knowledge

Meini prawf hanfodol
  • Time management and ability to manage conflicting priorities.
  • Good organisation skills.
  • Customer service experience.
  • Ability to stay composed under pressure and manage difficult conversations
Meini prawf dymunol
  • Experience of Microsoft packages including Excel, Word and Outlook.

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Disability confident employerAccredited Living Wage EmployerNHS Rainbow Badge - BronzeWe Work FlexiblyGreen Plan

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Adelisa Arifagic
Teitl y swydd
Service Support Manager
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg