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Job summary

Main area
Ophthalmology
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
050-AC819-1225
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Abergele eye hospital
Town
Abergele
Salary
£24,833 per annum
Salary period
Yearly
Closing
14/12/2025 23:59
Interview date
19/12/2025

Employer heading

Betsi Cadwaladr University Health Board logo

Clerical officer

Band 2

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

 

 

Job overview

An exciting opportunity has arisen for a clerical officer to join the team on a full time, permanent basis at Abergele Hospital, Ophthalmology department. 

The postholder will work as a member of a team providing an efficient and comprehensive clerical support service for the admin and clinical team thereby supporting the delivery of high quality service to patients and staff within the Department.

This is a great opportunity to work in and part of the NHS. We are looking for a confident and efficient person, who demonstrates a helpful, courteous, professional and sensitive manner at all times, to join our busy department. 

 

Main duties of the job

Working as part of a large, busy but friendly team the postholder will cover the various administration areas within the department.  A keen eye to detail and a high level of concentration and accuracy  is required.

Proficient IT skills are an advantage (including experience of hospital systems such as WPAS and Microsoft office) as the post holder will be undertaking a variety of administrative duties to assist in the smooth day to day running of the department.  The postholder will play a large part in the preparation of notes and compilation of new notes for the daily clinics, while maintaining case notes and ensuring they are in good condition and repair damaged notes when required. The job also entails the post holder to collect, retrieve and distribute case notes or urgent files manually when required to and from other areas of the hospital. 

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

 

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria
  • GCSE English and Maths
Desirable criteria
  • NVQ Level 2 in relevant Administration or Customer Services

Aptitude and abilities

Essential criteria
  • Excellent communication skills.
Desirable criteria
  • Ability to speak Welsh

Experience

Essential criteria
  • Admin experience in a relevant customer/patient service role
Desirable criteria
  • Experience of working within the NHS (hospital environment) and knowledge of hospital systems

Other

Essential criteria
  • Flexible approach to working duties
Desirable criteria
  • Understanding of the importance of maintaining medical records

Personal qualities

Essential criteria
  • Team player
  • Enthusiastic, confident with a positive attitude.

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Dixon
Job title
Assistant service manager
Email address
[email protected]
Telephone number
03000 855191
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