Job overview

Provide an accurate, confidential and supportive administrative service to patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Public Health Wales) to provide a safe and efficient service through the sharing of triage information and appropriate support. The office holder will ensure that a comprehensive, high standard specialist administrative and secretarial service is provided to Matron, specialist nursing teams and other professionals.

The office holder will be responsible for steering and guiding the team to handle daily matters to oversee the smooth running of the department and provide support to the service.

The office holder will also be responsible for the co-ordination of the SNGs throughout the Health Board (including. Medical Consultants/External experts from Welsh Government etc). This can also include coordinating coordination across Wales.

Provides high quality, comprehensive specialist administrative and secretarial service to Consultant Antimicrobial Pharmacist , Clinical Services Managers, specialist nursing teams and other professionals. 

Coordinate and maintain arrangements to facilitate the work of the Strategic Expert Groups. 

Conduct the office's triage and organisational calls to the Health Economy Specialist Service e.g. Infection Prevention. 

Main duties of the job

An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Public Health Wales) in order to provide a safe and efficient service providing triage information and appropriate support.

The post holder will ensure the delivery of a comprehensive high quality specialist secretarial and administrative service to the Consultant Antimicrobial Pharmacist, Clinical Service Lead , and specialist nursing teams and other health professionals.

To improve health and deliver excellent care. Put patients first, work together, value and respect each other, learn and innovate, communicate openly and honestly.

The post holder will be responsible for the guidance and direction of the team dealing with appropriate day-to-day issues to oversee the smooth running of the department and providing support to the service.

The post holder will also be responsible for coordinating the Strategic Groups across the Health Board (inc. Medical Consultants/External experts from WG etc.).

This may also entail coordinating whole Welsh coordination.

To provide a comprehensive, high quality specialist secretarial and administrative service to the Specialist Service Managers, specialist nursing teams and other health professionals. 

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.