Job overview

Senior Radiology Clinical Support Worker (Band 3)
Permanent – Full-Time and Part-Time Hours Available
Location : Ysbyty Gwynedd

The Radiology Service at BCU West is seeking  enthusiastic, experienced, and highly motivated individuals to join our team as  Senior Radiology Clinical Support Workers (Band 3). These are  permanent positions with both full-time and part-time hours available, offering flexibility to suit your circumstances.

The role is primarily based in the Radiology Department at Ysbyty Gwynedd, but the role may require working on our other community sites.

As a key member of the team, you will assist Radiographers and Radiologists with patient care during diagnostic procedures and carry out a range of clerical and administrative duties, including booking complex appointments and preparing clinical areas. You will play an important role in ensuring a smooth and supportive experience for patients throughout their visit.

This role requires someone who is compassionate, resilient, and professional, particularly when supporting patients during the delivery of sensitive or distressing information.

Applicants should ideally have previous experience in a Radiology or similar clinical setting, along with excellent communication, organisational, and team-working skills. A strong commitment to patient care and service quality is essential.

This is a rewarding opportunity to contribute to a dedicated and supportive team in a busy healthcare environment.

Main duties of the job

The Senior Radiology Clinical Support Worker (Band 3) plays a vital role in supporting the smooth and effective delivery of Radiology services.

Working under the supervision of Radiographers and Sonographers, the post holder will contribute to both the clinical and administrative aspects of patient care, ensuring a high standard of service is maintained throughout the department.

You will be expected to work independently within your scope of practice, carrying out delegated tasks related to Radiographic and Ultrasound procedures. This includes preparing patients and clinical areas, assisting during examinations, and progressing routine procedures in accordance with departmental protocols and safety guidelines.

In addition to clinical duties, you will support the administrative management of patient pathways—booking appointments, managing patient records, and helping to coordinate workflow to ensure timely and efficient service delivery.

The role requires a flexible and adaptable approach, as you may be asked to work across different areas of the Radiology department depending on service needs. You will also be expected to participate in ongoing training and development to keep your skills up to date and to support service improvements.

This is a patient-facing role that may involve exposure to sensitive or distressing situations. As such, compassion, professionalism, and excellent communication skills are essential.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.