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Job summary

Main area
Surgery and Anaesthetics
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
050-AC481-1125
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Ysbyty Glan Clwyd
Town
Bodelwydan
Salary
£27,898 - £30,615 per annum
Salary period
Yearly
Closing
24/11/2025 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Patient Pathway Tracker

Band 4

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

 

 

Job overview

An exciting opportunity has arisen for an enthusiastic and motivated Patient Pathway Tracker to join the Surgical directorate. 

This key role requires excellent communication and organisational skills, including the ability to build strong working relationships with key administrative staff, senior managers and stakeholders.  You will need to be a team player and be able to work on your own initiative and manage a varied workload.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

  • To source, collect and validate accurate RTT data from differing PAS systems, in accordance with agreed practices and standards. 
  • To ensure RTT (Referral to Treatment) data reported to the CPG (Clinical Programme Group) is accurate and delivered in a time efficient manner for submission.
  • To actively support the Management Team in identifying, reporting and resolving department issues in order to achieve a high standard of data quality and completeness of RTT data.
  • To support the Secretarial staff in providing advice and guidance on RTT related matters, and where necessary provide training as directed by the Coordinators to ensure pathways are moved on where possible and to ensure any trends identified with quality are addressed.
  • To develop and maintain effective working relationships with other staff in the departments across the Health Board’s sites.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. 

Person specification

Qualifications

Essential criteria
  • Diploma Level Qualification in Administrative Related Field (or equivalent level of experience)
  • English Language and Maths GCSE Standard
Desirable criteria
  • ECDL
  • Stage 2 Word Processing and or Typewriting

Skills

Essential criteria
  • Good working knowledge of Microsoft Packages particularly Excel
  • Ability to plan and prioritise own workload and achieve deadlines
  • Ability to set up new working processes
Desirable criteria
  • Ability to speak Welsh

Knowledge

Essential criteria
  • Good Knowledge of Waiting List Management and Referral to Treatment Guidelines

Personal Qualities

Essential criteria
  • Ability to work as part of a team.
  • Ability to interact with staff at all levels
  • Flexible to meet the needs of the service
  • Self-Motivated
  • Ability to travel between sites in a timely manner

Experience

Essential criteria
  • Good knowledge of current Referral To Treatment/Cancer Targets
  • Previous NHS
  • Experience of data handling including sourcing, collecting and interrogating of information
  • Experience of interaction with all levels of staff
Desirable criteria
  • Advanced knowledge of Excel

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Jenna Peters
Job title
Site Specialty Manager
Email address
[email protected]
Telephone number
03000 846820
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