Job summary
- Main area
- Dental Receptionist/Secretary
- Grade
- Band 3
- Contract
- Permanent: Monday - Friday 37.5 hours
- Hours
- Full time - 37.5 hours per week (Monday - Friday 37.5 hours)
- Job ref
- 050-AC372-0826W-A
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Ty Nerys, Glan Clwyd Hospital
- Town
- Bodelwyddan
- Salary
- £26,813 - £27,890 per annum
- Salary period
- Yearly
- Closing
- 04/10/2026 23:59
Employer heading
Dental Receptionist Secretary
Band 3
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
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Secretary / Receptionist Band 3
NORTH WALES COMMUNITY DENTAL SERVICE Based at Ty Nerys, Glan Clwyd Hospital. Full Time - 37½ hours PERMANENT The postholder will provide a Secretarial / Receptionist service to the department, being the first point of contact for visitors and patients to the service. This can involve dealing with sensitive and potentially difficult / stressful situations in a calm and sensitive manner. The post also requires providing secretarial / administrative support to the CDS Administration team Welsh is essential for this role, excellent organisational skills and IT skills as well as working to deadlines are essential qualities for this role. If you would like more general information please contact the Senior Dental Nurse on: 07799342072.
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Main duties of the job
The ability to speak Welsh is essential for this post
Job Summary/Job Purpose:
Working with the North Wales Community Dental Services.
Working closely with and providing support to qualified staff in order to ensure the smooth
running of clinics ensuring safe patient focused care at all times.
See Job description
Working for our organisation
Working for your organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Detailed job description and main responsibilities
JOB PURPOSE
The postholder will be an important part of a Multidisciplinary team and will provide comprehensive secretarial /administrative and clerical support to North Wales Community Service.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications and/or Knowledge
Essential criteria
- Able to demonstrate English and Mathematical skills RSA Stage 2 or equivalent NVQ 3 in Administration/Information Technology
Desirable criteria
- NVQ II Admin/customer care.
Experience
Essential criteria
- Clerical/Secretarial experience Numeracy and cash handling Previous NHS experience WPAS and Welsh Clinical Portal References Job application Skills Clear, legible
Desirable criteria
- Previous NHS experience
Aptitude and Abilities
Essential criteria
- Clear, legible handwriting Good verbal and written communication skills Good organisational skills Able to work to deadlines and prioritise tasks Typing/Word processing Maintaining Confidentiality Good secretarial skills Good time management skills Effective interpersonal and communication skills
Desirable criteria
- Able to use electronic information systems and word processing packages Knowledge of medical and dental terminology
Values
Essential criteria
- Awareness of the importance of Confidentiality Able to work effectively in a team Self motivated and enthusiastic person Willingness to learn Flexible, reliable and adaptable Caring and considerate to others Ability to cope under pressure
Desirable criteria
- Ability to learn, comprehend and work within Health Board’s policies and procedures
Other
Essential criteria
- Ability to travel between clinics as and when necessary. Welsh speaking
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are essential
Documents to download
Further details / informal visits contact
- Name
- Debbie Evans
- Job title
- Senior Dental nurse
- Email address
- [email protected]
- Telephone number
- 07799342072
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