Job summary
- Main area
- Medicine
- Grade
- Band 6
- Contract
- Secondment: 6 months (due to funding)
- Hours
- Full time - 37.5 hours per week (Monday-Friday)
- Job ref
- 050-AC689-1025
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Glan Clwyd Hospital
- Town
- Bodelwyddan
- Salary
- £39,263 - £47,280 per annum
- Salary period
- Yearly
- Closing
- 15/10/2025 23:59
Employer heading

Senior Clerical Services Co-ordinator
Band 6
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
This post is fixed term / secondment Until 31st March 2026 due to funding.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Responsible for management of the administration team and operational support for the Medicine Directorate. Providing business support to manage agreed targets set out by the Welsh Government in relation to key performance indicators eg. Referral to treatment, ministerial targets etc. Monitor progress of administrative key performance indicators and work collaboratively to deliver operational and strategic objectives.
Working closely with other members of the Management Team, the post-holder has direct day to day management responsibility for the administrative, clerical and secretarial staff within the team. The post holder will be expected to identify and implement new and improved ways of working to support the directorate and the Management Team and to promote achievement of key operational and strategic objectives for the directorate. The post holder will be expected to produce routine and ad hoc information to support the monitoring of quality indicators and the achievement of key directorate objectives.
Main duties of the job
Responsible for management of the administration team and operational support for the Medicine Directorate. Providing business support to manage agreed targets set out by the Welsh Government in relation to key performance indicators eg. Referral to treatment, ministerial targets etc. Monitor progress of administrative key performance indicators and work collaboratively to deliver operational and strategic objectives.
Working closely with other members of the Management Team, the post-holder has direct day to day management responsibility for the administrative, clerical and secretarial staff within the team. The post holder will be expected to identify and implement new and improved ways of working to support the directorate and the Management Team and to promote achievement of key operational and strategic objectives for the directorate. The post holder will be expected to produce routine and ad hoc information to support the monitoring of quality indicators and the achievement of key directorate objectives.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person specification
Qualifications
Essential criteria
- Degree level education or equivalent experience
- Evidence of recent professional/personal development/education
- Additional experience to post graduate diploma level or equivalent
Desirable criteria
- Masters/postgraduate level of education
Experience
Essential criteria
- Previous managerial experience
- Experience of managing staff and budgets
- Ability to manage projects at local or regional level
- Advanced skills in relevant IT packages (Word, Excel, Power Point, Access)
Desirable criteria
- Knowledge of health service management
- Welsh speaker/writer
Aptitude and Abilities
Essential criteria
- Starter-finisher
- Thrives on a challenge
- Ability to meet tight deadlines
- Ability to prioritise
- Excellent verbal and writing skills
- Emotional resilience
- Evidence of leadership skills
Desirable criteria
- Ability to speak Welsh
Values
Essential criteria
- Influencing and negotiating skills
- Ability to network
- Team builder
- Ability to use own initiative
- Assertiveness skills
- Be able to adapt to frequent interruptions
Other
Essential criteria
- Ability to travel within geographical area.
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Donna-Michelle Hemming
- Job title
- Lead Manager
- Email address
- [email protected]
- Telephone number
- 03000 845031
- Additional information
Donna-Michelle Hemming
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