Job summary
- Main area
- Neonatal Administration - C&YP
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday)
- Job ref
- 050-AC246-0626
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Glan Clwyd Hospital
- Town
- Bodelwyddan
- Salary
- £26,813 - £27,890 per annum
- Salary period
- Yearly
- Closing
- 07/07/2026 23:59
Employer heading
Neonatal Medical Secretary
Band 3
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.
Job overview
We are looking to recruit an enthusiastic, motivated person who will provide secretarial support within the Neonatal Service within Children & Young People’s Division based at Glan Clwyd.
Main duties of the job
The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package. The post holder will be expected to undertake a variety of duties within the role including covering the Neonatal ward clerk role when required.
A good telephone manner essential. The ability to speak Welsh would be beneficial but is not essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Betsi Cadwaladr University Health Board (BCUHB) is the largest health organisation in Wales, serving a population of almost 700,000 people across the six counties of North Wales (Angelsey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham).
This area is geographically diverse, comprising of large rural areas, an extensive coastline, a number of large population centers and industrial areas. It offers spectacular landscapes and a rich cultural heritage - many of the population we serve speak both Welsh and English.
We employ around 16,000 staff and have an annual budget of around £1.1 billion. As a fully integrated organisation we commission and provide a full range of primary, community, mental health, and acute and elective hospital services.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- NVQ Business Administration L3 or equivalent experience. RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word. IT related qualification CLAIT plus /ECDL or equivalent.
- Knowledge of a range of administrative processes. Experience of working in a busy office environment. . Competently communicates professionally and effectively with all levels of staff both verbally and in writing. Proficient in use of Microsoft office applications. Experienced in planning organising and prioritise own workload. Flexible and adaptable to changing service demands. Excellent organisational skills.
- Evidence of Continual Personal development. Ability to deal with sensitive information.
- Team player. Approachable /Friendly Confident manner. Reliable. Develops own practice through reflection and learning. Empathetic.
- Able to travel to meet the requirements of the post.
Desirable criteria
- AMSPAR – City & Guilds L3. NVQ Customer Service L3.
- Experience of working within the NHS.
- Minute-taking skills.
- Knowledge of NHS Organisations. Medical terminology.
- Welsh Speaking.
N/A
Essential criteria
- Previous secretarial experience
- Experience of working in a busy office
Desirable criteria
- Minute taking experience
Employer certification / accreditation badges
.png "Stonewall Top 100 Employers")
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Fiona Lewis
- Job title
- Neonatal Operations Lead
- Email address
- [email protected]
- Telephone number
- 03000 844447
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