Job overview

We have an opportunity for an Administrator to join our NHS@home team!

This role is primarily office-based, with the flexibility to work from home when appropriate. The position operates on a shift pattern, covering hours from 8 AM to 8 PM, Monday to Sunday.

Healthier together @home is a model of care that delivers traditionally hospital-based care in people’s home, supported by joint working with system partners and the use of appropriate remote clinical monitoring tools.
Our aims are to:

• Reduce unnecessary hospitals stays
• Promote confidence in the delivery of care in people’s home 
• Promote confidence in a collaborative approach
• Promote shared decision making between patients and healthcare providers collectively
• Increase the positive approach to managing clinical risk of people managed in home settings across the syst

Main duties of the job

Responsibilities include managing referrals, handling incoming calls, and ensuring the smooth operation of the office and team. This role requires effective prioritization of tasks to maintain efficiency, ensuring that all key functions of the service are covered.

We collaborate closely with volunteers and other teams across the system, providing guidance and support while planning and coordinating tasks to ensure smooth operations and effective contributions to the team.

Our team works with acute patients in a fast-paced environment, often managing high-pressure situations. We prioritize efficiency, adaptability, and patient-centered care to ensure the best possible outcomes while navigating the challenges of urgent demands.

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.