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Job summary

Main area
Medical Secretary
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Part time
  • Flexible working
30 hours per week
Job ref
083-7714178-WW
Employer
Sirona care & health CIC
Employer type
NHS
Site
Patchway Hub
Town
Bristol
Salary
£22,816 - £24,336 per annum, pro rata
Salary period
Yearly
Closing
06/02/2026 23:59

Employer heading

Sirona care & health CIC logo

Medical Secretary

NHS AfC: Band 3

Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.

We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Job overview

Are you an organised, compassionate administrator who wants their work to genuinely make a difference to children and families?

Sirona care & health is looking for a Medical Secretary to join our Children’s Community Health Partnership team in South Gloucestershire. This is a rewarding part-time opportunity to support clinical professionals delivering essential community healthcare services to children and young people across Bristol, North Somerset and South Gloucestershire.

As a Medical Secretary, you’ll play a vital role in ensuring our clinical teams can deliver safe, timely and effective care. You’ll provide high-quality administrative and secretarial support, manage confidential clinical correspondence, coordinate appointments and meetings, and act as a key point of contact for families, professionals and partner organisations.

This is a fast-paced, varied role where your organisational skills, professionalism and attention to detail will make a real impact every day.

We have two part time roles available, both for 30 hours per week!

Main duties of the job

  • Provide comprehensive secretarial/administration support to the clinical and secretarial.
  • Undertake any necessary photocopying, filing,  and other administrative duties to ensure the efficient running of the office.
  • To be responsible for the audio/copy typing of letters, reports, general correspondence and statutory assessments. To arrange and organise meetings as requested by/under the direction of clinical staff.
  • To be responsible for requesting test results/investigations/medical records and x-rays as instructed by clinical staff, bringing to their attention any urgent results that need immediate action.  
  • To act as a contact point and liaise with patients, medical and nursing staff, police and social services, other agencies face to face and over the telephone dealing with queries .  
  • Ensure that the waiting list targets are met, and pending lists are maintained .
  • Ensure that all administrative activity is recorded accurately for activity purposes in a timely manner.
  • To effectively deal with professionals’ incoming mail.  
  • Ensure effective diary systems are updated and maintained. 
  • To be responsible for recording and booking clinical outcomes, patient telephone follow up appointments on (EMIS).
  • To assist in the training of new members of staff/colleagues.  
 
 
 
 

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

Detailed job description and main responsibilities

Please see attached job description and person specification for a full list of responsibilities associated with this position. 

Please note we are unable to offer sponsorship for this position, if you require a visa to work in the UK you must have 14 months remaining before your expiry date. Please disclose this in your application or it will be withdrawn. 

Person specification

Skills and Experience

Essential criteria
  • Excellent interpersonal skills via telephone and face to face, with a variety of colleagues, carers / parents, professionals / agencies both internal and external e.g. consultants, GPs, health visitors, school health nurses, education, social services, multi-disciplinary team.
  • Experience of working as part of a team and ability to plan activities of own role.
  • Attention to detail to be able to complete tasks accurately and efficiently
  • Previous secretarial experience
  • Experience of using EMIS
Desirable criteria
  • Good organisational/prioritization skills, being able to meet deadlines as well as carry out day to day activities of role.
  • Good oral and written communication skills e.g. ensuring messages are relayed and written down accurately.
  • Awareness of policies and procedures regarding confidentiality and data protection and ensure that these are adhered to with regard to patient records and information requested over the telephone.
  • To have the ability to work under pressure.
  • To be able to deal with patient queries in a professional, polite, sensitive and understanding manner.
  • Ability to work across sites in the wider BNSSG area.

Qualifications

Essential criteria
  • RSA III typing qualification or equivalent
  • Copy / audio typing experience
  • Sound qualification in English language

Employer certification / accreditation badges

We are a Living Wage EmployerApprenticeships logoPositive about disabled peopleInvestors in People: GoldCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Happy to Talk Flexible WorkingQNIInclusion UK

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kate Rice
Job title
Admin Team Lead
Email address
[email protected]
Telephone number
0300 1255150
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