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Job summary

Main area
Community Child Health
Grade
Band 2
Contract
Permanent
Hours
3.5 hours per week (Part time)
Job ref
050-AC313-0525
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Broughton Clinic
Town
Broughton
Salary
£23,970 per annum, pro rata
Salary period
Yearly
Closing
26/05/2025 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Clerical Assistant

Band 2

Job overview

We are looking for an enthusiastic and motivated individual to provide accurate and prompt administration support to the Health Visitor Service based in Broughton Clinic.

Main duties of the job

By the nature of the duties, the post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, carers, relatives, medical staff and other service users, using the telephone and in writing, with courtesy and discretion at all times.
 
Previous customer service and secretarial experience is essential. You will also have knowledge of Microsoft packages including Outlook, Word and Excel.
 

The ability to prioritise your work and be highly organised is paramount to this post, as is excellent interpersonal skills.

If you feel you have the above skills to offer, we very much look forward to hearing from you.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

 

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria
  • English & Maths GCSE
  • NVQ II Administration / Customer Care or demonstrable experience
Desirable criteria
  • ECDL
  • RSA II typing / word processing or demonstrable experience

EXPERIENCE

Essential criteria
  • Previous administration/clerical experience
Desirable criteria
  • Previous administration experience in NHS background

SKILLS

Essential criteria
  • Good clerical and prioritising skills
  • Good organisational skills
  • Ability to meet deadlines
Desirable criteria
  • Knowledge of hospital systems

PERSONAL QUALITIES

Essential criteria
  • Able to work as part of a team
  • Ability to communicate with other members of staff, visitors and patients
  • Able to work on own initiative, whilst understand the need to seek advice
  • Able to work in a busy environment
  • Ability to cope under pressure
Desirable criteria
  • Welsh Speaker

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Jones
Job title
Admin Manager
Email address
[email protected]
Telephone number
03000 848272
Additional information

 

Abby Clemson

Team Leader 

03000 848255

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