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Job summary

Main area
Primary Care Contracting
Grade
Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week (Flexible working, 7.5 hours per day Monday to Friday, with core times being 09.00 to 17:00. Working in the office minimum 3 days a week.)
Job ref
050-AC399-0826
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Eryldon Caernarfon or Preswylfa Mold
Town
Caernarfon or Mold
Salary
£50,129 - £57,365 per annum
Salary period
Yearly
Closing
31/08/2026 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Primary Care Contracting Manager

Band 7

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

 

Job overview

Primary Care Contracting has an excellent opportunity for a self-motivated, proactive and innovative individual to join the team.

We need an exceptional individual to fill a post as Primary Care Contracts Manager.  This is a permanent, challenging and exciting role within Primary Care Contracting (PCC) which will be key to supporting the Central Integrated Health Communities (IHC) in all aspects of contracting with GP’s and Community Pharmacies. The role will also lead on pan-BCU projects and work programmes on behalf of the PCC team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Main duties of the job

The post involves supporting the commissioning and operational management of all Primary Care contracts in the Intergrated Health Communities (IHC’s) and will require highly developed communication and skills. 

Your communication skills will be exceptional as you build and maintain, effective working relationships with individual contractors and their staff, acting as a day to day contact for resolving contract management and operational issues that arise.  You will be required to work collaboratively with key colleagues within PCC and IHC’s and across a wide range of stakeholders, using excellent communication, networking, and influencing skills. 

You will demonstrate a thorough understanding of the regulations and contracts governing the provision of Primary Care services to ensure you are able to provide advice and support on all Primary Care contracting matters to contractors, and to colleagues within PCC, Intergrated Health Community teams and across BCUHB. 

For more information please see the attached job description. 

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person specification

Qualifications

Essential criteria
  • Educated to Masters degree level or equivalent professional qualification or ability to demonstrate equivalent level of experience
  • Evidence of continued management and leadership development gained over an extensive period

Experience

Essential criteria
  • Understanding of the statutory obligations of Health Board and NHS legislation with regard to primary care contracting
  • Successful negotiation and change management within Primary Care.

Knowledge and Skills

Essential criteria
  • Ability to prioritise tasks and manage competing demands on time, ensuring all deadlines are met.
  • Advanced knowledge of primary care contractual framework
  • Comprehensive knowledge of current issues in Primary Care
  • Self motivated and committed to developing self and team members.
  • Highly developed written and verbal communication skills including the ability to deal with complex and sensitive information
  • Ability to act with tact and diplomacy.

Personal Qualitiess

Essential criteria
  • Highly developed influencing and negotiating skills.
  • Ability to operate independently with a significant degree of autonomy.
  • Ability to effectively manage pressure and deal with conflict which is inherent within the responsibilities of the post

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Dafydd Bulman
Job title
Head of Primary Care Contracting
Email address
[email protected]
Telephone number
03000 852312
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