Llais is a national, independent body set up by the Welsh Government to give the people of Wales a say in how they receive their health and social care services.

Our role is to engage with and listen to the patients and public of Wales. We do this by reaching out to people in their local communities, hearing their views and understanding their experiences of health and social care.

We will feed back to decision-makers to help shape and influence future services. Are you passionate about improving health and social care services in Wales?

 Job Overview

A fantastic opportunity has become available at Llais Cardiff for an IT Systems Administrator, Band 5, 37.5 hours per week.

This is a hybrid role, with both remote and office-based working. The ability to communicate in Welsh is desirable. 

Main Duties of the Job Summary

· Provide comprehensive, confidential administrative and technical IT support as part of the Llais Data, Digital and Technology team, including hands-on support for systems, hardware, and project-related activities.

· Act as a key point of contact for IT support across all Llais regions in Wales, liaising with staff, stakeholders, and external partners to ensure consistent and effective digital service delivery.

· Manage and prioritise own workload, working independently to meet deadlines while ensuring compliance with organisational policies, procedures, and data governance standards.

· Play a vital supporting role in the smooth operation of the team and wider organisation, contributing to the delivery of the agreed work plan and continuous service improvement

Working for our organisation Everyone at Llais believes people and communities in Wales should lead happy, healthy lives where they get the health and social care they need in a way that works best for them.

We believe this can only happen by raising the power and influence of their voices in shaping people-centred health and social care services.

That is where you come in!

Are you looking for the opportunity to join a new, passionate organisation, and contribute to the improvement of health and social care services here in Wales?

We are looking for passionate and capable people from all walks of life who bring different lived experiences that will help change the way we think.

We are looking for applications from diverse candidates who can bring fresh skills, lived experiences and perspectives to our work.

Llais provides staff with a full range of benefits including:

· 28 days annual leave (rising to 34 days with length of service) plus statutory holidays – pro rata for part time employees

· Competitive salary

· Flexible working

· Automatic membership of the NHS pension scheme

 · Access to the Employee Assistance Programme, our confidential counselling service

Job Description Main Responsibilities 

A full job description and person specification are attached to this advert, please review this prior to submitting your application. If you are up for the challenge and want to be an important part of making a real difference to health and social care services in Wales and have any queries or wish to discuss this post, please contact: Keith Chung, [email protected]