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Job summary

Main area
Neurodevelopmental Service
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday 9am - 5pm)
Job ref
050-AC230-0424
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Eirias Park Colwyn Bay
Town
Colwyn Bay
Salary
£22,720 per annum
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Admin Support/Typist

Band 2

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the  living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until  the annual pay uplift for 2024/25 is confirmed

 

Job overview

We are looking to recruit an enthusiastic, motivated person who will provide secretarial support within the Neurodevelopment Service within Children & Young People’s Division based at Eirias Park, Colwyn Bay.

The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package.

A good telephone manner is essential. The ability to speak Welsh would be beneficial but is not essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.

Main duties of the job

An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers

The post holder will provide an efficient administration service to support the medical secretary team.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

 

 

 

 

 

  

 

Person specification

Qualifications

Essential criteria
  • Good standard of general education/(GCSE English at grade C) and above or equivalent
  • NVQ level 2 or equivalent knowledge and experience or willing to work towards
Desirable criteria
  • IT related qualification
  • L2 RSA/OCR or equivalent text or audio

Experience

Essential criteria
  • Knowledge of a range of administrative processes.
Desirable criteria
  • Experience of working in office environment.
  • Experience of working within the NHS

Skills

Essential criteria
  • Good communication, excellent customer service, flexible approach to work, ability to meet deadlines, good organizational skills
Desirable criteria
  • Use of Microsoft Office
  • Experience using Patient Admin Systems
  • Experience organising meetings/activity

Other

Essential criteria
  • Knowledge of secretarial role (progress chasing)
Desirable criteria
  • Knowledge of NHS organisations

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Harriet Abbott/Val Armitage
Job title
Admin Manager/Admin Team Lead
Email address
[email protected]
Telephone number
03000856357
Additional information
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