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Job summary

Main area
Childrens Community Services
Grade
Band 2
Contract
Permanent
Hours
Part time - 21 hours per week (To be worked over 3, 4 or 5 days to be agreed with successful candidate.)
Job ref
050-AC297-0525
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Denbighshire Childrens Centre
Town
Denbigh
Salary
£23,970 per annum pro rata
Salary period
Yearly
Closing
15/05/2025 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Administrative Support

Band 2

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

 This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

 

Job overview

We are looking to recruit an enthusiastic, motivated person who will provide admin support within the Administration Team, Child & Young People’s division, based in the Denbighshire Child Development Centre, Denbigh.

 

Main duties of the job

The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package.

A good telephone manner is essential. The ability to speak Welsh would be beneficial but is not essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria
  • Good standard of general education (GCSE English at grade C and above or equivalent) Or NVQ level 2 or equivalent knowledge and experience or willing to work towards
Desirable criteria
  • IT related qualification L2 RSA/OCR or equivalent text or audio

Experience

Essential criteria
  • Knowledge of a range of administrative processes.
Desirable criteria
  • Experience of working in office environment. Experience of working within the NHS

Skills

Essential criteria
  • Ability to communicate professionally and effectively with all levels of staff both verbally and in writing. Excellent Customer Service skills Flexible and adaptable to changing service demands. Ability to meet deadlines. Good organisational skills
Desirable criteria
  • Proficient in use of Microsoft office applications. Experience of using patient administration systems Experience of organising meetings/activity

Knowledge

Essential criteria
  • Ability to work to established policies, service level agreements and key performance indicators. Evidence of continual personal development Knowledge of secretarial role including progress chasing
Desirable criteria
  • Knowledge of NHS Organisations

Personal Qualities

Essential criteria
  • Ability to work to established policies, service level agreements and key performance indicators. Evidence of continual personal development. Knowledge of secretarial role including progress chasing
Desirable criteria
  • None

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Jayne Rutter / Harriet Abbott
Job title
Admin Team Leader / Admin Team manager
Telephone number
03000 856640
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