Job summary
- Main area
- Admin
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 7.5 hours per week
- Job ref
- 050-AC387-0826
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Y Lawnt
- Town
- Dolgellau
- Salary
- £26,300 per annum, pro rata
- Salary period
- Yearly
- Closing
- 18/08/2026 23:59
Employer heading
Clerical Officer - Child Health
Band 2
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.
Job overview
To provide clerical support to the Child Health Department mainly within the school-age department. The role involves: filing of essential paperwork into physical notes, these include clinic letters, sensitive reports, and consent forms. Creating new Child Health records, both electronically and manually, data inputting on the Child Health computer system, updating child health records, photocopying and distribution and checking of letters, Opening post. Strict confidentiality will be maintained at all times.
Main duties of the job
- Provide clerical and administrative support to the Child Health Department, primarily within the School-Age Service.
- File clinic letters, consent forms, sensitive reports, and other essential documentation into patient notes.
- Create and maintain Child Health records both electronically and manually.
- Input, update, and verify information on the Child Health computer system.
- Ensure patient records are accurate, complete, and up to date.
- Photocopy, prepare, and distribute correspondence and other departmental documentation.
- Check letters and documentation for accuracy before distribution.
- Open, sort, and distribute incoming post.
- Retrieve and store patient records in accordance with departmental procedures.
- Handle confidential and sensitive information in line with NHS policies and data protection requirements.
- Assist with general office administration to support the efficient running of the Child Health Department.
- Work collaboratively with colleagues and healthcare professionals to ensure effective service delivery.
- Maintain high standards of confidentiality, professionalism, and accuracy at all times.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- Meets all essential criteria as per attached job description/person specification
Desirable criteria
- Meets all desirable criteria as per attached job description/person specification
Knowledge
Essential criteria
- Knowledge of handling physical paper records
Desirable criteria
- Knowledge of CYPrIS system
- Knowledge of WPAS system
- Knowledge of iFit system
Experience
Essential criteria
- Experience in organising paperwork
Desirable criteria
- Filing Clerk Experience
- Working in BCUHB
- Confidentiality
Personal Qualities and other
Essential criteria
- Able to work as part of a team
- Positive attitude
- Able to work on own initiative
Desirable criteria
- Welsh speaker
- Ability to cope under pressure
Employer certification / accreditation badges
.png "Stonewall Top 100 Employers")
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Joseph hiscox
- Job title
- Team Leader
- Email address
- [email protected]
- Telephone number
- 03000851614
- Additional information
Ann Roberts Admin Manager 03000853172 [email protected]
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