Crynodeb o'r swydd
- Prif leoliad
- Administration
- Gradd
- Band 2
- Contract
- Cyfnod Penodol: 9 mis (Maternity Cover)
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 346-DDA-092-25-A
- Cyflogwr
- Tees, Esk and Wear Valleys NHS Trust
- Math o gyflogwr
- NHS
- Gwefan
- Kirkstone Villa
- Tref
- Durham
- Cyflog
- £24,465 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 20/08/2025 23:59
Teitl cyflogwr

Administrator
Band 2
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Trosolwg o'r swydd
We are looking to recruit an Administrator to join the Central Durham Adult Community Mental Health Team based in Kirkstone Villa at Lanchester Road Hospital site.
Applicants must ensure that prior to applying they have agreement from their current line manager that they can be released on a secondment basis. In the event that permanent funding is secured for this post the successful applicant will be confirmed in post on a permanent basis.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Prif ddyletswyddau'r swydd
The Reception is a dynamic work environment and as a Administrator you will have multiple responsibilities including greeting service users on arrival, managing phone calls, managing records, building and ordering responsibilities, as well as utilising electronic systems. You must be calm, reassuring and always treat people with respect, dignity and kindness in this varied environment and display impeccable customer service skills.
This is a fantastic opportunity to join a friendly and supportive service.
Gweithio i'n sefydliad
In our team we aim to provide the best possible experience and outcomes for our service users, their carers/family members and our colleagues. We are caring, compassionate and supportive team. We value greatly each others' contributions and wellbeing of our staff members is very important to us. We offer regular supervision and appraisals and a variety of learning/ personal development opportunities.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Deal with telephone enquires.
Greet service users, families and carers
Deal with enquires for the clinical team
Undertake general office duties
Maintain a room booking system
Manage clinic bookings
Provide typing support
Organise own work on a day to day basis
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Manyleb y person
Qualifications
Meini prawf hanfodol
- BTEC Diploma/Level Level 2 qualification in relevant field OR equivalent experience, OR willingness to work towards Level 3 qualification in Business and Administration.
- Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role.
Experience
Meini prawf hanfodol
- Data inputting experience.
- Experience of general office duties.
- Customer service experience
Knowledge
Meini prawf hanfodol
- Working knowledge of Microsoft Office applications (Word, Excel and Outlook).
- Understanding of confidentiality and how to maintain this.
- Knowledge of office systems and processes
- Knowledge of receiving visitors/telephone callers and taking accurate messages.
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Claire Edgar
- Teitl y swydd
- Medical Secretary
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0191 4510096
Rhestr swyddi gyda Tees, Esk and Wear Valleys NHS Trust yn Gwasanaethau Gweinyddol neu bob sector