Job overview

Surrey Downs Health & Care 

We are looking for dynamic and caring individuals who will play a key role in driving our Discharge to Assess services in Surrey Downs. You will have excellent organisational and time management skills and be passionate about delivering holistic care that has the patient at its centre. You will relish developing new ways of working to improve quality and develop a “one team” culture. This is a great opportunity for a proactive individual keen to take the next step in their career, joining an exciting forward thinking team.

The Rehabilitation Support Worker role will function as part of the exciting Recovery At Home (RAH) Service by providing care, support and rehabilitation within a community setting to provide a seamless service and to support discharges from hospital or prevent admission to hospital. The post holder will undertake a range of delegated tasks, following a care plan and will report to the Daily RAH Co-ordinator and/or Senior on duty. This role will be supported to develop skills and abilities to work with this client group to provide the appropriate level of care.

ESSENTIAL: Full Uk driving License and access to a vehicle that is insured for work purposes. 

Main duties of the job

• Deliver clinical and therapeutic care per patient care plans.

• Support assessment, planning, and delivery of care under supervision.

• Identify need for referrals and follow through appropriately.

• Provide handovers to team leads and the wider MDT.

• Act as link worker in areas like tissue viability, infection control, and manual handling.

• Promote health education per local and national policies.

• Support patients’ independence and daily living activities.

• Assist with personal hygiene, grooming, and dressing while respecting dignity, culture, and preferences.

• Address physical, psychological, social, cultural, and spiritual needs of patients, including end-of-life care.

• Use risk assessment tools to ensure safety for patients and staff.

• Perform clinical skills and observations as per competencies, including vitals, blood glucose, venepuncture, ECGs, PEG feeds, medications, and personal care.

• Report adverse signs to team lead/MDT.

• Maintain safe, prepared clinical environments.

• Use IT systems and participate in data collection.

• Provide evidence-based care and rehabilitation.

• Communicate effectively with patients, relatives, and MDT members.

• Maintain clear, accurate, and compliant documentation.

• Uphold professionalism, confidentiality, and patient advocacy.

• Support team in implementing change and incident management.

• Act as a role model, promoting best practice and high standards of care.

Working for our organisation

Surrey Downs Health and Care deliver care closer to people’s own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.

Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:

• The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area
•  Epsom and St Helier’s University Hospitals NHS Trust
•  Surrey Council County

Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.

It’s on those grounds that the Surrey Downs Health and Care was formed – we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.

In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.