Job summary
- Main area
- Community
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 20 hours per week
- Job ref
- 050-AC567-0825
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Holywell Community Hospital
- Town
- Holywell
- Salary
- £24,833 per annum pro rata
- Salary period
- Yearly
- Closing
- 18/08/2025 23:59
Employer heading

Clerical Officer - Holywell District Nursing Team
Band 2
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.
Job overview
The post holder will provide comprehensive administrative support for the Community Nursing Service. There will need to be a high degree of flexibility as this role will provide cover for the various administrative roles within the service.
By the nature of the duties, the post holder will be required to maintain strict confidentiality and will be expected to deal with patients, relatives, visitors and health professionals with courtesy, sensitivity and discretion.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
Provide administrative cover for a variety of clerical roles as directed by the Administrative Team Leader.
The post holder will be expected to cover other sites and other departments as part of their role.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- Educated in English and maths to GCSE standard
- NVQ II Administration or demonstrable experience
Desirable criteria
- IT Qualification
Experience
Essential criteria
- Previous clerical /administration experience
Desirable criteria
- Welsh speaker
Knowledge
Essential criteria
- Knowledge of confidentiality
Desirable criteria
- Knowledge of NHS processes
Personal Qualities
Essential criteria
- Discrete and sensitive to the needs of others
- Flexible approach to working
- Willing to learn new skills
- Positive attitude
Skills
Essential criteria
- Basic keyboard skills
- Able to use electronic information systems
- Ability to work to strict deadlines and prioritise tasks with minimal supervision
Desirable criteria
- Previous use of oracle or similar system
Other Relevant Requirements
Essential criteria
- Excellent communication skills with all stakeholders
- Able to work in a busy office and deal with a number of different tasks
- Ability to prioritise
Desirable criteria
- Ability to travel between sites in a timely manner
Welsh Language Requirements
Desirable criteria
- Desirable
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Michelle Shone
- Job title
- Area Administrator for Flintshire East
- Email address
- [email protected]
- Telephone number
- 03000 856780
- Additional information
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