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Job summary

Main area
Health and Justice Services
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
346-FMH-152-25-A
Employer
Tees, Esk and Wear Valleys NHS Trust
Employer type
NHS
Site
HMP Humber
Town
Hull
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
23/12/2025 23:59

Employer heading

Tees, Esk and Wear Valleys NHS Trust logo

Clinical Team Administrator

NHS AfC: Band 3

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job overview

An exciting opportunity has arisen for a Clinical Team Administrator to join the Health and Justice Service based in HMP Humber prison.

In this role, you will be a part of our multi-disciplinary team who work closely together in order to give the best holistic care to our service users. You will be based in the prison working closely amongst the team.

If you are looking for a new challenge, enjoy variety in your work and are want to be part of a team striving to make a difference, we  welcome your application for this role.

Hybrid working is not supported in this role - the post holder will be required to work on site, Monday-Friday. 

Main duties of the job

We are looking for a skilled individual who has experience working in an administrative role to support the unit to achieve and maintain high standards of clinical excellence.

The successful candidate will be required to have a Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale) and Key skills/functional skills in literacy and  numeracy Level 2 OR O Level (Grade C and above/New GCSE 
in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role.

The post involves providing administrative duties to support the multi-disciplinary team in the prison.  The successful candidate will need to have excellent IT and organisational skills and a good knowledge and understanding of information systems. Comprehensive knowledge and experience within Microsoft office applications is essential.  SystmOne experience would be an advantage although training will be provided.

The team is busy and works in a fast paced environment, so the ability to work under pressure to meet deadlines with a flexible and motivated attitude is also essential.

The role includes, but is not limited to: organising meetings, answering the phone, attending team huddles, monitoring a shared inbox and minuting clinical meetings. Dictation may also be required to support clinical staff.

Working for our organisation

With a starting salary of £24,937 per annum, a generous NHS pension scheme, a fantastic annual leave package (an initial 27 days annual leave plus bank holidays if new to the NHS) and access to other NHS staff benefits and discounts, it is  fair to say that this job has a lot to offer. There are many training and development opportunities available, giving you the opportunity for career progression and development into other areas of work should you wish to do so.

Staff recognition is very important to us, we work closely with colleagues from across the Trust to support development, the staff voice and to recognise teams and individuals through our Greatix and Star Award schemes, highlighting the outstanding work being done every day.

We recognise that Administrators and professionals are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care we would want for ourselves and for our loved ones.

Our organisation is on a 'Journey to Change' and as part of this journey, creating a great experience for our staff is one of three big goals. Ultimately our aim is to be a proactive, responsible and mindful employer, recruiting, retaining and training our people, for the right roles, at the right time.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying. 

Due to the nature of the role, offers of employment will be subjected to additional vetting and security checks. 

Applicants must have resided in the UK for more than 3 years at the time of applying due to prison vetting guidelines.  

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

 

Person specification

Qualifications

Essential criteria
  • Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
  • Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role.
Desirable criteria
  • Level 3 in Business Administration.
  • RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.

Experience

Essential criteria
  • Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
Desirable criteria
  • Experience of supporting/supervising staff.
  • Experience of handling monies and working within financial guidelines.

Knowledge

Essential criteria
  • Comprehensive knowledge of Microsoft Office applications.
  • Understanding of data protection and the need for confidentiality and how to maintain this.
  • Knowledge of office systems and processes.
Desirable criteria
  • Knowledge of NHS systems

Employer certification / accreditation badges

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerStep into healthArmed Forces CovenantBetter Health at Work Gold Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sophie Kirk
Job title
Senior Admin Manager
Email address
[email protected]
Telephone number
01642 838292
Additional information

Discussion about the post  is welcomed so please call  Sophie Kirk for further information.

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