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Job summary

Main area
Finance and Healthcare
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
346-CORP-092-26-A
Employer
Tees, Esk and Wear Valleys NHS Trust
Employer type
NHS
Site
Patients' Bank, Roseberry Park Hospital
Town
Middlesbrough
Salary
£25,760 - £27,476 per annum
Salary period
Yearly
Closing
27/08/2026 23:59

Employer heading

Tees, Esk and Wear Valleys NHS Trust logo

Accounts Clerk

Band 3

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job overview

We are looking for a reliable and compassionate individual to join the Patients’ Bank team at Roseberry Park Hospital.

This full-time role provides an important cashiering service for service users and staff, helping to ensure patients’ financial transactions are recorded accurately and handled with care. You will update patient financial records on a computerised system, support communication with clinical areas, and liaise with external agencies such as the Department for Work and Pensions, Benefits Agency and Financial Protection Team. 

The role will also include working at least one day per week at Flatts Lane Centre, supporting the Accounts Payable and Accounts Receivable teams.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

As part of the Financial Control Department, you will provide valued clerical and administrative support to help maintain effective financial systems and services.

You will deliver a daily cashiering service for service users and staff, ensuring all transactions are dealt with accurately, professionally and sensitively.

You will maintain accurate patient personal and financial records on the computerised financial ledger system, including timely updates for new admissions, discharges and deceased patients. You will also communicate clearly with wards and patient areas to support smooth day-to-day processes.

A key part of the role is the safe recording and safekeeping of patient valuables, requiring attention to detail, discretion and a respectful approach.

Working for our organisation

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

Detailed job description and main responsibilities

The post holder will work within the Financial Control Department, providing a range of clerical and administrative support while acting at all times in the best interests of patients, staff and the Trust. The role is based across Roseberry Park Hospital in Middlesbrough and Flatts Lane Centre in Normanby.

This is a varied and rewarding opportunity for someone who is organised, accurate and confident working with people and financial information. Please refer to the attached job description for further detailed information about the role and main responsibilities.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person specification

Personal Attributes

Essential criteria
  • Able to work in accordance with the Trust Values and Behaviours
  • Enthusiastic, self-motivated and organised
  • Able to work as part of a team and alone
  • Able to work to specific deadlines
  • Flexible attitude and approach to work
  • Committed to continual quality and service improvement
  • Self-aware and committed to continual professional and personal development
  • Able to accept and respond positively to feedback from supervision
  • Committed to promoting a positive image of people with mental health conditions and learning disabilities
  • Committed to promoting a positive image of the finance department and the wider Trust

Qualifications

Essential criteria
  • 5 GCSE’s C and above including English and Mathematics (or equivalent, being Finance related)

Experience

Essential criteria
  • Experience working in an office or mental health environment

Knowledge

Essential criteria
  • Basic accounting procedures i.e. double entry
Desirable criteria
  • Experience of Oracle Fusion Cloud Financials system

Skills

Essential criteria
  • Numerate and computer literate with basic knowledge of Microsoft Office, including Excel, Outlook and Word
  • Effective communication

Other Requirements

Essential criteria
  • Ability to travel independently in accordance with Trust policies and service need (motor business insurance required)

Employer certification / accreditation badges

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeStep into healthArmed Forces CovenantBetter Health at Work Gold Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sharon Lamb
Job title
Financial Services Manager
Email address
[email protected]
Telephone number
01642 368229
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