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Crynodeb o'r swydd

Prif leoliad
Secretarial/Administraton
Gradd
Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (8.30am- 4.30pm Monday-Friday)
Cyfeirnod y swydd
346-NYA-011-26-A
Cyflogwr
Tees, Esk and Wear Valleys NHS Trust
Math o gyflogwr
NHS
Gwefan
North Moor House
Tref
Northallerton
Cyflog
£24,937 - £26,598 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
12/02/2026 23:59

Teitl cyflogwr

Tees, Esk and Wear Valleys NHS Trust logo

Team Administrator

Band 3

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Trosolwg o'r swydd

A fantastic opportunity has arisen for a conscientious and dynamic administrator to join the close-knit and supportive Crisis Resolution Home Treatment Team (CRHTT).

CRHTT are based at North Moor House, Northallerton and provide Urgent/ Crisis mental health services for people aged 18 and above, and living in the Hambleton and Richmondshire area.

The team base is easily accessible by car and parking is available.

As a member of this ever growing and friendly team, you will work in an open plan office. The building is also home to other teams we work closely alongside and is an area of high activity; no two days are the same.  If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

 

Prif ddyletswyddau'r swydd

Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not.  We are first and foremost looking for individuals with a passion for people, customer service experience, extensive organisational skills, an interest in working in a health care setting and a 'can do' attitude.

This role is at the heart of a dedicated and caring team and is a pivotal role in the day-to-day operations.  As part of the administration team you will work closely with the medical secretaries, Consultants and other colleagues, supporting them in ensuring that high standards are maintained and they have everything they need to provide the best possible care for the service users.

We are looking for someone who feels comfortable multi-tasking in a busy environment, can communicate confidently, is thorough and takes pride in their work, can build strong working relationships with a variety of people, can prioritise their workload and work to deadlines.

Gweithio i'n sefydliad

With a starting salary of £24, 937 pro rata per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus bank holidays) and access to other NHS staff benefits and discounts, it is fair to say that this job has a lot to offer.  And, it’s not just the NHS pay scale and benefits that we offer that make joining our organisation an excellent choice, there are many training and development opportunities available, giving you the opportunity for career progression.

All staff have regular 1-2-1s, quarterly supervision meetings and an annual appraisal, which provides lots of opportunity for discussion around achievements, challenges and aspirations.

Staff recognition is very important to us; we work closely with colleagues to support development, the staff voice, and to recognise teams and individuals through our Greatix and Star Award schemes; highlighting the outstanding work being done every day.

We recognise that Administrators are professionals and are a valuable asset to our organisation.  We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users.  The kind of care we would want for ourselves and for our loved ones.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The following responsibilities are examples, please refer to the attached Job Description for the complete picture.

Generic administrative activity such as: answering the crisis phone to patients, carers, professionals etc,  responding to letters and emails, checking/taking the post, liaise with other departments and sites across the North Yorkshire area, ordering supplies, calendar management (e.g. organising meetings/events), minute taking, data input, files and documentation prep (e.g. case notes), photocopying, filing. 

Additional contact details - 

Clair Hewitt, Clinical Nurse Specialist 

 [email protected] 

01609 751182

 

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
  • Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period
Meini prawf dymunol
  • Level 3 in Business Administration.
  • RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.

Experience

Meini prawf hanfodol
  • Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
  • Customer Service experience (face to face, answering calls, correspondence)
  • Experience of organising completing demands and workloads
  • Experience of setting up and maintenance of administrative systems and processes
  • Experience of working autonomously and proactively
Meini prawf dymunol
  • Experience of supporting/supervising staff
  • Experience of handling monies and working within financial guidelines

Knowledge

Meini prawf hanfodol
  • Comprehensive knowledge of Microsoft Office applications
  • Understanding of data protection and the need for confidentiality and how to maintain this
  • Knowledge of office systems and processes.
Meini prawf dymunol
  • Knowledge of NHS systems

Bathodynnau ardystio / achredu cyflogwyr

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerStep into healthArmed Forces CovenantBetter Health at Work Gold Award

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Joanna Kegney
Teitl y swydd
Team Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01609 751182
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg