Job summary
- Main area
- Administrative and Clerical
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday 9am - 5pm)
- Job ref
- 050-AC042-0226-A
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Glan Clwyd Hospital
- Town
- Rhyl
- Salary
- £27,898 - £30,615 per annum
- Salary period
- Yearly
- Closing
- 14/04/2026 23:59
Employer heading
Health Records Coordinator
Band 4
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.
Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086
Job overview
The Health Records Co-ordinator will have delegated operational management of the Acute Health Records Services and will be responsible for providing an essential support service in the continuing care of patients, ensuring that the case notes are at the right place at the right time.
To actively promote the vision for the Health Records Service working towards a digital records future and support the delivery of modernisation plans for Health Records. This will require the post holder to support with the delivery of the Health Records Operational Plan by supporting the Assistant Health Records Site Manager.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
The Health Records Co-ordinator will assist in the strategic development of the Health Records Service through efficient supervision of the staff, they will support the Assistant Health Records Site Manager with the day-to-day operations of the service at their site so that they provide a high quality, efficient and effective service that supports patient care.
Ensuing the Health Records service is delivered and sustained, meeting the needs of the users and service standards. They will be required to ensure departmental operational objectives are met, improving the availability, quality, and security of casenotes in accordance with the Health Records Management Procedure and relevant legislation.
The post holder will be expected to work flexible hours on a planned basis, to ensure that support is provided for staff working out of core hours.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find the full job description and Person specification in the supporting documents or click "Apply now" to view them in Trac.
Person specification
Qualifications and/or Knowledge
Essential criteria
- NVQ Level 4 or equivalent experience / level of work experience and knowledge
- ILM Level 2 Management Qualification or equivalent experience / level of work experience and knowledge. Willingness to complete within 2 years if not held.
- Knowledge and understanding of the role of supporting/supervising a team of staff.
Desirable criteria
- Knowledge of NHS Records Management legislation
- Evidence of Continual Professional Development
Experience
Essential criteria
- Experience of leading, influencing and negotiating a team within an operational service.
- Experience of managing/directing staff
- Experience of assisting with improvement
Desirable criteria
- Supervisory experience or experience working within the Health Records Department
Aptitude and Abilities
Essential criteria
- Ability to concentrate and make decisions on a variety of tasks and changing priorities
- Ability to sustain accuracy/attention to detail of work and achieve a consistently high standard with a demanding work load.
- Ability to develop and maintain effective team working and working relationships
Desirable criteria
- Conflict resolution skills
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Susan Jeffrey
- Job title
- Health Records Ass, Site Manager
- Email address
- [email protected]
- Telephone number
- 03000 846724
- Additional information
Carla White 03000 846705
Paula Butlin 03000 846708
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