Job summary
- Main area
- Administration
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 050-AC479-0725
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Carlton Court, St Asaph
- Town
- St Asaph
- Salary
- £30,420 - £37,030 Per annum
- Salary period
- Yearly
- Closing
- 20/07/2025 23:59
Employer heading

Personal Assistant / Administrator
Band 5
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
The successful candidate will be a key member of the Office of the Nurse Director with specific responsibility & accountability for providing efficient and effective support to both the Head of Quality and the Quality Directorate function within the Health Board.
This is an extremely fast paced and rewarding role, working across the Health Board to support the Head of Quality to maintain and implement new processes as well as identifying learning and sharing best practice to ensure that patients and families are able to receive the safest care possible.
You will report to and work alongside the EA to Executive Director of Nursing and Midwifery as part of a dynamic team to provide high level administrative and secretarial services.
The successful candidate will be used to working at a senior level, and will demonstrate discretion, as well as excellent planning, organisation and communication skills.
Main duties of the job
The role will incorporate all aspects of PA support including: preparation for meetings; minute-taking in a variety of forums; complex diary management and email management. Acting as the first point of contact for the Head of Quality, providing advice and signposting for a wide range of matters and working autonomously in respect of allocated tasks.
The ability to speak Welsh is desirable for this post; Welsh and /or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
Providing high-level administrative and secretarial services.
Scheduling and arranging meetings including the compilation of complex agendas, and the taking and transcribing of formal minutes.
Provide corporate administrative and secretarial support to a nominated director as required. This will include the scheduling and re-arranging of diaries.
Person specification
Qualifications
Essential criteria
- Degree or equivalent level of experience
- Diploma in Office Administration or experience to diploma level
Desirable criteria
- NVQ or equivalent in Administration
- Certificate in supervision or management
Experience
Essential criteria
- Significant experience at a high level of providing a comprehensive administrative / PA service
- Familiar with office procedures and deadlines
Desirable criteria
- Previous experience of working as Administrator / PA to an Executive Director of equivalent
- Previous experience of working within the NHS
Skills
Essential criteria
- Excellent communication skills
- Ability to work unsupervised and make decisions
- Organisation skills
Desirable criteria
- Ability to produce reports
- Confident in all aspects of office practice
Knowledge
Essential criteria
- Advanced knowledge of word processing, spreadsheet and presentation packages
- Ability to take minutes
Personal Qualities
Essential criteria
- Friendly, professional approach
- Confident manner
- Self motivated and enthusiastic
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Nicky Southern
- Job title
- EA to Executive Director of Nursing and Midwifery
- Email address
- [email protected]
- Telephone number
- 03000 854659
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