Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Fixed term: 6 months (Full time)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 050-AC224-1026
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- TBC
- Town
- TBC
- Salary
- £26,813 - £27,890 per annum
- Salary period
- Yearly
- Closing
- 18/10/2026 23:59
Employer heading
Admin Support - Mental Health - West Locality
Band 3
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
This post is fixed term/secondment for 6 Months due to meet the needs of the service
We have an exciting opportunity for two full-time Admin Support staff to join the Mental Health & Learning Disability Division, supporting the West Locality. These posts are offered on a fixed-term basis for 6 months.
Working as part of the wider team, the post holders will be required to provide an efficient and effective administrative service, supporting the delivery of a high-quality service to patients and staff across the locality.
Please note: This vacancy may close early if a high volume of applications is received. We recommend submitting your application as early as possible.
Main duties of the job
The post holder will provide comprehensive admin support to the Mental Health Team.
It is essential that the applicant holds excellent computer skills including Microsoft Office and a good telephone manner. A flexible approach to work is needed to meet the demands of the service.
The post holder will possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet strict deadlines, whilst producing work to the highest standards.
The post holder will also have the ability to work both independently and as part of a team, using discretion, judgement and initiative. Excellent written and verbal communication skills are essential together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.
Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- Good standard of education – GCSE Maths & English at Grade C or above, or equivalent
- NVQ Business Administration Level 3 or equivalent knowledge & experience, or willing to work towards
- RSA /OCR Level 2 or equivalent experience
- IT related qualification or equivalent experience
Desirable criteria
- Ability to deal with sensitive information
Experience
Essential criteria
- Knowledge of a range of administrative & clerical processes
- Ability to take and transcribe succinct minutes
- Proficient in use of Microsoft Office applications.
- Excellent organisational skills
Desirable criteria
- Experience of working within the NHS
Values
Essential criteria
- Team player
- Develops own practice through reflection and learning
Desirable criteria
- Ability to speak Welsh
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Sian Williams
- Job title
- Business Support Manager (West)
- Email address
- [email protected]
- Additional information
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