Job summary
- Main area
- Community hospitals
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 32.25 hours per week
- Job ref
- 050-AC253-1026
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Tywyn Hospital
- Town
- Tywyn
- Salary
- £26,813 - £27,890 per annum, pro rata
- Salary period
- Yearly
- Closing
- 29/10/2026 23:59
Employer heading
Clerical officer
Band 3
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
Main duties of the job
The postholder will liaise with a range of clinical and administrative teams to support patient pathways and ensure the smooth delivery of services.
The role also carries responsibility for a range of financial and operational duties, including the handling and banking of patient monies, petty cash and travel expense payments, management of site security access systems, receipt of supplies and equipment, and reporting maintenance issues. The postholder will regularly deal with patients and relatives who may be distressed or anxious, requiring the ability to respond with empathy, sensitivity, professionalism, and sound judgement.
In addition, the postholder will support audit activities, contribute to service improvements, assist with training and mentoring new staff, and provide flexible administrative support across the service as required. The role demands a high level of accuracy, confidentiality, initiative, and the ability to manage competing priorities within a busy healthcare environment.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will find the full job description and person specification by clicking "apply now" on this advert
Person specification
Qualifications
Essential criteria
- Good general education
- NVQ Level 3 or equivalent experience
- Knowledge and understanding of clerical procedures and systems
Experience
Essential criteria
- Relevant experience of providing a comprehensive clerical / administrative service
Desirable criteria
- Previous experience of working within the NHS or in a healthcare setting
Skills
Essential criteria
- Excellent communication skills
- Excellent organisational skills
- Ability to work unsupervised and make decisions
- Be able to use judgement and initiative to deal with difficult / sensitive situations
Desirable criteria
- Ability to speak Welsh
Employer certification / accreditation badges
.png "Stonewall Top 100 Employers")
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Nia Williams
- Job title
- Community Hospitals service manager
- Email address
- [email protected]
- Telephone number
- 03000 843300
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