Job overview

This pivotal role supports the Workforce Information Manager and Digital Lead in delivering high-quality workforce data services across Bedfordshire Hospitals NHS Foundation Trust. Based at Bedford Hospital, the post holder will lead the Workforce Information Administration Team, acting as the central contact for ESR and Payroll-related matters.

Key responsibilities include maintaining ESR data quality, managing Smartcard and Care Identity Management (CIM) processes, supporting audit and compliance activities, and contributing to digital transformation projects such as Self-Service and Robotic Process Automation. The role also involves supervising team operations, ensuring training compliance, and supporting visa and right-to-work processes.

This is a dynamic position requiring strong ESR knowledge, excellent organisational skills, and the ability to lead and motivate a team in a fast-paced NHS environment.

Main duties of the job

• Supervise the Workforce Information Admin Team at Bedford Hospital, including workload management, 1:1s, appraisals, and training compliance.
• Act as the central contact for ESR and Payroll queries, liaising with the external Payroll Services Team and resolving issues.
• Maintain ESR data quality, monitor reports (e.g. WOVEN, BI dashboards), and deliver training to HR colleagues.
• Manage Smartcard and RA processes, including user registration, access rights, and promoting Self-Service.
• Support audits and compliance, assisting with internal and external audit preparation.
• Contribute to digital transformation projects, including Self-Service, E-Forms, and Robotic Process Automation.
• Create and update ESR positions and work structures, and suggest system improvements.
• Ensure Right to Work compliance, working with the Visa Compliance Officer to monitor and support visa processes.

Working for our organisation

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton.  Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

It is an exciting time to join the newly formed Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.

 

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.