Job overview

1.      The post holder will be responsible for providing support to the Service, ensuring provision of an efficient and effective administrative service.   This is a busy area with high throughput of work and staff are required to work efficiently as part of a team whilst maintaining courtesy, tact and diplomacy at all times. It will be necessary to work to deadlines and be adaptable to last minute changes.

Main duties of the job

• Provide support to the secretarial service including topping and tailing of letters
• Liaise with the Outpatient Department and Nursing team ensuring that outcomes from clinic letters are arranged and actioned as necessary.
• Be responsible for the filing of patient results/documentation in patient records in line with the medical records policy.
• To implement secretarial procedures and use medical terminology.
• Be responsible for the distribution of internal and external post.
• Tracking in on receipt and out on despatch of medical records brought to the office.
• Be responsible for the filing of patient results/documentation in patient records in line with the medical records policy.
• To provide audio typing support to the Orthopaedics service

·         To provide administrative support to the consultants, registrars, Specialist Nurse and other members of the team

• To cover for other members of the admin & clerical team in their absence
• Liaise and maintain close working relationships with other secretaries, clinicians and management to ensure a smooth and efficient service.
• Develop office and secretarial practices to continually improve service delivery.
• Adhere to Trust policies and procedures.  To participate in reviewing policies for own work area.
• Update and maintain databases as required.
• To assist as directed in the maintenance of the departmental waiting list (RTT).

·         To deal appropriately with telephone calls into the Department

 

Working for our organisation

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton.  Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.

Our Values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

It is an exciting time to join the newly formed Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.

 

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.