Job overview

We are looking for an enthusiastic and motivated manager with a strong passion for operational delivery and the drive to support a wide‑ranging transformational agenda. As the Service Manager for ENT and Audiology, you will lead all aspects of operational performance across the specialties, ensuring high‑quality service delivery within agreed resources and income plans.

In this role, you will be responsible for consistently meeting key service standards, including H&N Cancer targets, DM01 and Referral to Treatment (RTT) requirements. You will work closely with the General Manager, Clinical Director, Head of Nursing and wider colleagues to develop, implement and review service delivery and improvement plans. You will also ensure that robust financial controls are in place and maintained.

This is a key leadership position where you will champion patient safety, operational effectiveness and high‑quality care, helping to shape and strengthen services during a period of significant transformation.

Main duties of the job

-        Provide visible operational leadership to the relevant clinical specialty and promote continual improvement in quality, performance and delivery of Trust objectives

-        Lead the establishment of accountability structures within the relevant clinical specialty ensuring that responsibility is delegated appropriately so that decisions can be taken as close to service provision as possible.

-        Lead, manage and motivate staff with the relevant clinical specialty to deliver and services (meeting the needs of patients)

-        In conjunction with the General Manager, develop the business and planning processes throughout the relevant clinical specialty to deliver services to required standards and within the available resource base

Working for our organisation

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton.  Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

It is an exciting time to join the newly formed Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.

 

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.