Job summary
- Main area
- Clinical Service and Triage Improvement Lead
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Employer
- Northern Ireland Ambulance Service
- Employer type
- NHS
- Town
- Belfast
- Salary
- £53,755 - £60,504 per annum, pro rata
- Closing
- 27/06/2025 18:00
Employer heading

NI Ambulance Service – ICH Clinical Service and Triage Improvement Lead
The NI Ambulance Service is now recruiting for an ICH Clinical Service & Triage Improvement Lead to join their team.
Band: 8A
Directorate: Clinical
Reports to: Consultant Paramedic
Accountable to: Chief Paramedic Officer
Job Summary
In this role you will be part of the Clinical Directorate supporting the delivery of the NIAS Clinical Development Programme, which will include a range of Clinical developments across a range of clinical areas within the ICH and wider clinical teams.
You will represent the Trust internally and externally at related forums taking a lead on modernisation, relating to clinical patient care and developing scope of practice within NIAS. You will also provide direct clinical support and performance improvement expertise and will work will the relevant staff to develop protocols, guidelines and training, as required, to implement new ways of working.
This role, as part of the NIAS Clinical Directorate, is a senior clinical role helping to shape the future of Paramedicine and Ambulance Service care in NI.
Essential Criteria
1. Health Care Professions Council (HCPC) Registered Paramedic with a minimum of 6 years’ post-registration experience as a Paramedic, including a minimum of 2 years’ relevant experience of contributing to improving practice and implementing change within an Ambulance Service environment OR Registered Nurse or Registered Allied Health Professional (with current professional registration) who has worked for at least 6 years in an unscheduled care setting, with a minimum of 2 years’ relevant experience contributing to improving practice and implementing change within an unscheduled care environment.
2. Maintaining professional registration is a condition of the post.
3. Able to demonstrate knowledge of best practice in Ambulance Service delivery and current modernisation initiatives
4. Experience of collating and analysing data and presenting it in a meaningful way.
5. Excellent oral and written communication skills including experience in conducting presentations and the ability to write reports and project documentation.
6. Experience of working with a healthcare team and using leadership skills to successfully bring about organisational change.
7. Excellent communication and influencing skills underpinned by experience of securing cooperation and agreement of others on an individual and group basis.
8. Demonstrate evidence of assessing risk and problem-solving whilst delivering objectives
9. Relevant Degree or equivalent
10. Hold a current full driving license which is valid for use in the UK and have access to a car or a form of transport approved by the Trust which will permit them to carry out the duties of the post on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post
11. Experience and knowledge of change + conflict management in an NHS environment
12. Experience and developed skills in dealing with change management and related challenges
13. Good knowledge re current Paramedic best clinical and professional practice
14. Good knowledge of ambulance specific clinical
For more information and to apply, please visit: https://jobs.hscni.net/Job/41728/niasich-clinical-service-and-triage-improvement-lead
The closing date for applications is Friday 27th June 2025 at 6.00pm
Be Proud. Be Part of It.
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
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