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Job summary

Main area
CAMHS CPE
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (CAMHS CPE)
Job ref
371-CFS673
Employer
Berkshire Healthcare NHS Foundation Trust
Employer type
NHS
Site
London House
Town
Bracknell
Salary
£28,860 - £31,671 per annum (incl. of HCAS)
Salary period
Yearly
Closing
06/02/2026 23:59
Interview date
18/02/2026

Employer heading

Berkshire Healthcare NHS Foundation Trust logo

CAMHS Mental Health Navigator

Band 4

Job overview

CAMHS Mental Health Navigator is a non-clinical role this is an exciting opportunity for individuals with experience in mental health settings.

The post is a full time 37.5 hours per week and is based on the second floor at London House in Bracknell, the trust HQ.

The role will predominantly be in support of your clinical colleagues. There will be elements of liaison with referrers such as GPs, families and schools. Contacting families seeking feedback post assessment, also contacting families that may have been waiting longer than anticipated. You will be supported and guided with this by the wider clinical team in CPE.

As this is a new post/role there is plenty of opportunity to evolve the various responsibilities and to make it a very exciting and unique opportunity for the successful candidate.

Supervision will be provided monthly within the team.

As a band 4 role the pay scale is £27,485-£30,162 per annum.

Main duties of the job

  • Will require liaison with referring individuals if more information is required. 
  • Developing relationships with wider CAMHS and local authority services. 
  • Working closely with clinical colleagues to ensure a smooth journey for clients open to our service.  
  • Contacting families seeking feedback after assessment. 
  • Contacting families/individuals that may have breached the 4 week wait time to reassure that they will be contacted.  

Working for our organisation

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

  • Flexible working options to support work-life balance
  • 27 days’ annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • ‘Cycle to Work’ and car leasing scheme including electric vehicles
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave
  • Free parking across Trust site

Detailed job description and main responsibilities

The “must haves” for this role:

  • Experience of working in mental health teams. 

  • Willingness to learn and adapt to challenging workload. 

  • Ability to communicate effectively and work as part of a team. 

  • Good IT skills and clear writing skills for the purposes of documentation.

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Jason Wear or Robert Williams on 0300 365 1234 or email: [email protected]  who’ll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible. 

Person specification

Education/Qualifications/Training

Essential criteria
  • Level 3 Diploma or equivalent in mental health, or health and social care, or youth work
  • Level 2 Diploma or equivalent in mental health, or health and social care, or youth work with 1 year post-qualifying experience
Desirable criteria
  • University degree level or a equivalent qualification in mental health, including Nurse Associates, Associate Degree in Social Work, and Psychology graduates.

Previous Experience

Essential criteria
  • Experience of supporting children, young people, families or carers in a person-centred role, building trusting meaningful relationships
  • Experience of supporting children and young people with a wide range of mental health issues and needs.
  • Experience or knowledge of working within diverse communities and groups of children and young people
  • Experience of partnership/collaborative working and of building relationships across a variety of organisations – both statutory and voluntary.
  • Understanding of the principles and practice of equality and diversity.
  • Excellent interpersonal skills and the ability to communicate effectively both verbally and in writing with a wide range of people including senior level people within organisations.
Desirable criteria
  • Excellent administration skills, with experience of using spreadsheets, a bespoke organisational database and all Office applications, as well as social media applications.

Knowledge, Skills & Abilities

Essential criteria
  • Able to provide & receive sensitive information.
  • The ability to assist people with support needs to set goals and make changes that are meaningful to them. Able to support people in a way that inspires trust and confidence, motivating others to reach their potential.
  • You will have a strong sense of what factors influence health and wellbeing. And an understanding of how adverse circumstances and structural barriers can affect people's relationships and ability to meet personal goals.
  • Ability to support people to share their skills with others – either through volunteering, or through developing their own activities.
  • Ability and experience of managing and staying on top of a large caseload of clients
  • Ability to identify risk and assess/manage risk when working with individuals; and can cope positively with diverse behaviour.
  • Able to work both independently and effectively within a team.
  • Aware of and sensitive to the potential impact of discrimination & disadvantage on mental health and barriers to accessing services.
  • Ability to feedback relevant information obtained from community with team effectively.
  • Able to be flexible and adapt approach according to need.
  • Ability to adapt to a new role which is continually developing.
  • Ability to work in collaboration with other people and/or agencies.
  • Competent in IT and ability to use patient electronic systems and digital packages

Additional Requirements

Essential criteria
  • Able to work independently and manage complex sets of relationships with various agencies and GP practices.
  • Respectful approach to service users, families, carers, colleagues and other professionals.
  • Willing to negotiate and can handle confrontation effectively and professionally.
  • Regard for others and respect for individual rights of autonomy and confidentiality
  • Ability to travel

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jason Wear or Robert Williams
Job title
Team Manager
Email address
[email protected]
Telephone number
0300 365 1234
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