Job summary
- Main area
- Accident and Emergency
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 193-7243395UCGB2-EDDQS
- Employer
- Royal Berkshire NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Berkshire Hospital
- Town
- Reading
- Salary
- £24,169 per annum, pro rata for part time candidates
- Salary period
- Yearly
- Closing
- 30/06/2025 23:59
Employer heading
Emergency Department Data Quality Support
Band 2
Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’. This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust. Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Job overview
The post holder will be responsible for supporting the effective and efficient data quality service to the Emergency Department. This will include reviewing medical, intervention and procedural terminology and other clinical information from the Emergency Department System and assign the appropriate diagnostic, intervention and procedure codes. The role will assist the Trust to meet both its business and clinical information requirements and improve the quality of the discharge information for both the patient and GP.
Main duties of the job
- Reviewing electronic clinical information from both electronic and manual source documentation, translate and assign accurate diagnostic, intervention and procedure codes using the Firstnet ECDS classifications following and in-keeping with the national coding standards.
- Take responsibility for completing own workload within the agreed Trust daily coding targets in order to achieve the required daily coding deadlines
- Seek advice from clinicians where necessary to translate cases where information is not always clear
- Contact clinical staff as necessary for clarification of information within source documentation where there is ambiguity
- Participate in feedback sessions with the Directorate Team regarding outcomes of internal departmental audits.
- Liaise with all staff, both clinical and clerical to raise issues surrounding all aspects of the coding process and to clarify coding issues raised.
- Cover for fellow colleagues as and when required.
- Raise complex coding issues with the Trust Data Quality Team to ensure correct coding resolution is reached following the Trust and CCS national coding query mechanism.
- Be aware and open to translating information of a distressing nature
- Review the discharge letters of patients prior to discharge to ensure data quality is correct, and address issues immediately if incorrect.
- Maintain databases and/or departmental spreadsheets
- Ensure data quality and accuracy of any information entered into information systems is maintained
Working for our organisation
In 2016, we updated our Trust vision and values, working with colleagues around the Trust. Our vision is to provide 'Seamless Excellence in Health Care Delivery and Outcomes'; underpinning this are our values - CARE: Compassion, Aspiration, Resourceful and Excellence. You can read more about these on the Strategy pages.
Detailed job description and main responsibilities
- Reviewing electronic clinical information from both electronic and manual source documentation, translate and assign accurate diagnostic, intervention and procedure codes using the Firstnet ECDS classifications following and in-keeping with the national coding standards.
- Take responsibility for completing own workload within the agreed Trust daily coding targets in order to achieve the required daily coding deadlines
- Seek advice from clinicians where necessary to translate cases where information is not always clear
- Contact clinical staff as necessary for clarification of information within source documentation where there is ambiguity
- Participate in feedback sessions with the Directorate Team regarding outcomes of internal departmental audits.
- Liaise with all staff, both clinical and clerical to raise issues surrounding all aspects of the coding process and to clarify coding issues raised.
- Cover for fellow colleagues as and when required.
- Raise complex coding issues with the Trust Data Quality Team to ensure correct coding resolution is reached following the Trust and CCS national coding query mechanism.
- Be aware and open to translating information of a distressing nature
- Review the discharge letters of patients prior to discharge to ensure data quality is correct, and address issues immediately if incorrect.
- Maintain databases and/or departmental spreadsheets
- Ensure data quality and accuracy of any information entered into information systems is maintained
Person specification
interview
Essential criteria
- • NVQ Level 2 in Business Administration or acquired equivalent experience
Desirable criteria
- level 4 in business administration, GCSE English and math
interview
Desirable criteria
- • Accurate & methodical in approach, with effective problem-solving ability
interview
Essential criteria
- • IM&T qualification (European Computer Driving Licence or equivalent)
Desirable criteria
- • High level knowledge of NHS computer systems
Experience
Essential criteria
- • Experience of confidential data input, to work accurately in a timely manner
Desirable criteria
- • Awareness of NHS initiatives with an impact on data quality
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Samantha Murby
- Job title
- ED Admin Manager
- Email address
- [email protected]
- Telephone number
- 0118 322 5527
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