Job summary
- Main area
- Haematology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Monday-Friday - will be required to work a late shift 10:00-18:00)
- Job ref
- 193-8291387NCG
- Employer
- Royal Berkshire NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Berkshire Hospital
- Town
- Reading
- Salary
- £25,760 - £27,476 pro-rata per annum
- Salary period
- Yearly
- Closing
- 13/10/2026 23:59
Employer heading
Asst. Patient Pathway Coordinator (CAT 9 Haematology) - 30 hrs p/w
NHS AfC: Band 3
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”
Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’.
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success.
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Please note: all vacancies automatically close when 50 applications have been received.
Job overview
Band 3 Assistant Patient Pathway Coordinator (CAT 9 Haematology)
This is a part-time post for 30 hours per week.
The Clinical Haematology Department is looking for a Band 3 Assistant Patient Pathway Coordinator.
This is a great opportunity to become a key part of a developing team supporting the consultants, providing first-class patient care in line with government treatment-time targets.
The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care.
The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact.
PLEASE NOTE: This is an on-site role and is not suitable for remote working.
Main duties of the job
We are looking for a team player with good communication and excellent customer service skills, with a positive attitude towards work, and ability to work under pressure and meet deadlines when they are set.
The role will involve supporting specific consultants within a small team; this will include managing outpatient clinics, waiting lists as well as other administrative tasks.
To be considered for this post you will need GCSE or an equivalent qualification in English and Maths and be computer literate.
We are looking for staff committed to ensuring the best possible service for our patients with a particular enthusiasm for teamwork.
This is a fantastic opportunity to enhance your skills and experience in a non-clinical role where individual personal development is actively supported.
Working for our organisation
Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our Trust "CARE" values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Detailed job description and main responsibilities
Please refer to the attached Job Description and Person Specification for further details of the job role.
Person specification
Qualifications
Essential criteria
- GCSE or an equivalent qualification in English and Maths
Experience
Essential criteria
- Experience of working in Administration
Desirable criteria
- Experience of using NHS systems
- Experience of Managing Patient Appointments
- Experience Handling Patient Calls
Documents to download
Further details / informal visits contact
- Name
- Awaes Amjad
- Job title
- Service Manager - IMB
- Email address
- [email protected]
- Telephone number
- 01183226557
- Additional information
Awaes Amjad (Service Manager - IMB) 0118 322 6557 / [email protected]
List jobs with Royal Berkshire NHS Foundation Trust in Administrative Services or all sectors






