Job summary
- Main area
- Radiology - Admin
- Grade
- NHS AfC: Band 2
- Contract
- Fixed term: 12 months (Maternity cover)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 193-7891005UCGB2-PPS
- Employer
- Royal Berkshire NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Berkshire NHS Foundation Trust
- Town
- Reading
- Salary
- £25,272 pro rata, per annum
- Salary period
- Yearly
- Closing
- 23/04/2026 23:59
Employer heading
Patient Pathway Support - Radiology
NHS AfC: Band 2
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”
Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’.
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success.
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Please note: all vacancies automatically close when 50 applications have been received.
Job overview
An exciting opportunity has arisen for a Patient Pathway Support position within our Radiology Clinical Administration Team. If you can demonstrate enthusiasm, reliability and a commitment to meeting our patients’ expectations, then please submit your application for this role.
Radiology is a fast based imaging department supporting both primary and secondary care with ongoing expansion of services.
Main duties of the job
You will be running our front line reception service across various clinical areas within the Radiology department at the Royal Berkshire Hospital. You will also work within our Clinical Administration Team liaising directly with patients and scheduling their appointments across all modalities.
Working for our organisation
Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Detailed job description and main responsibilities
The post holder will demonstrate high levels of patient care and be a knowledgeable point of contact for patients and visitors to our department. You will provide a consistent approach across the service ensuring Radiology processes and protocols are followed.
Please refer to the attached Job Description & Person Specification for further details.
Person specification
Education / Qualifications
Essential criteria
- GCSE (or equivalent) or above in English language and Maths
Experience
Essential criteria
- Experience within a customer service setting
- Good communication skills
- IT Skills
Desirable criteria
- NHS experience
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah McNamara
- Job title
- Patient Pathway Manager
- Email address
- [email protected]
- Telephone number
- 01183227925
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