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Prif leoliad
Receptionist (Florey Sexual Health Clinic)
Gradd
NHS AfC: Band 2
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (37.50 hours per week. Allocated between 07.00-1900 Monday to Friday and 09.00-13.00 Saturday)
Cyfeirnod y swydd
193-7311568NCG
Cyflogwr
Royal Berkshire NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Florey Sexual Health Clinic
Tref
Reading
Cyflog
£24,169 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
18/07/2025 12:00

Teitl cyflogwr

Royal Berkshire NHS Foundation Trust logo

Receptionist (Florey Sexual Health Clinic)

NHS AfC: Band 2

Trosolwg o'r swydd

Receptionist (Florey Sexual Health Clinic)

The Florey Sexual Health Clinic is looking for a full-time band 2 Receptionist to join our busy Reception team.

Reception is the first point of contact within our busy and extremely sensitive service and therefore a friendly, unprejudiced, sympathetic, mature attitude with excellent communication and interpersonal skills at all levels are essential qualities of the successful applicant.

We are looking for a team player with great communication and excellent customer service skills with a positive attitude towards work.

Important: We reserve the right to close this vacancy early should we receive a high volume of suitable applications.

Prif ddyletswyddau'r swydd

The successful candidate will be a confident and reliable individual who is flexible and who adapts well to change.

This role will involve booking appointments, greeting patients, and carrying out an effective telephone triage booking service.  You will be required to work individually and also within a team. 

To be considered for this post you will need GCSE or an equivalent qualification in English and Mathematics and be computer literate.

Previous NHS experience is not required, but customer-facing experience is desired.

Gweithio i'n sefydliad

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

Our values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The receptionist will have the ability to perform complex administrative functions and will be responsible for receiving patients and visitors attending outpatient clinics taking ownership of escalated administrative issues where appropriate.

The receptionist works in close partnership with medical, nursing and administrative staff to ensure the smooth running of the outpatients department.

Please refer to the attached Job Description & Person Specification for further details.

Important: We reserve the right to close this vacancy early should we receive a high volume of suitable applications.

Manyleb y person

Education

Meini prawf hanfodol
  • GSCE (or equivalent) or above in Maths and English Language
  • Previous experience of working with databases and maintaining data quality
Meini prawf dymunol
  • Experience of working in a health care setting
  • Experience of working with patients and providing information regarding their appointments or treatment needs
  • Experience of working with all members of the multi-disciplinary team
  • Experience of working with clients of differing healthcare needs

Skills, Knowledge, Abilities

Meini prawf hanfodol
  • Experience within a customer service setting
  • Understanding of data protection and patient confidentiality
  • Excellent communication skills
Meini prawf dymunol
  • Reception experience
  • Experience within an NHS administration environment

Aptitude, Personal Characteristics

Meini prawf hanfodol
  • Good interpersonal skills to include, time management, I.T. skills, and telephone skills
  • Able to prioritise workload, manage time and report issues of concern to senior staff
  • Work in a non-judgemental manner
  • Uphold confidentiality

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyArmed Forces Covenant (Silver Award)Care quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.National Preceptorship for Nursing Quality Mark 2024Florence Nightingale Foundation

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

Candidates to be capped at 25 applications per 1WTE position to be recruited

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Gaynor Davis
Teitl y swydd
Service Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01183227677
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg