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Job summary

Main area
Ward Clerk
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (part-time hours will be considered)
Job ref
193-6881637PCG-B
Employer
Royal Berkshire NHS Foundation Trust
Employer type
NHS
Site
Royal Berkshire Hospital
Town
Reading
Salary
£24,169 per annum
Salary period
Yearly
Closing
18/05/2025 23:59

Employer heading

Royal Berkshire NHS Foundation Trust logo

Ward Clerk (General Surgical Unit)

NHS AfC: Band 2

Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements.  The Trust’s overall rating has also improved to ‘good’.  This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust.  Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”

We are Compassionate in our thoughts, words and actions

We are Aspirational and have a true desire to be dynamic and to innovate

We are Resourceful and responsible in the way we work and live

We are Excellent in our development, fairness and sharing best practice

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us.  We offer a range of learning and development for all employees may you be clinical or non-clinical.  

Job overview

PLEASE NOTE: PREVIOUS APPLICANTS NEED NOT REAPPLY

Band 2 Ward Clerk (General Surgical Unit) - Full Time / Part Time

An exciting opportunity has arisen for a Ward clerk to join our busy admin team within the General Surgical Unit.

Full Time / Part Time hours considered.

We are looking for a self-motivated individual who can work both well within a team and can also demonstrate the ability to use own initiative. 

The role of a ward clerk requires good communication and interpersonal skills with the ability to work on own initiative.

You are advised to read the job description and person specification before applying for this role.

Main duties of the job

  • To answer calls in a polite manner, ensuring all relevant messages are relayed to the appropriate team.
  • Greet all visitors to the ward in a helpful and polite manner.
  • To assist with any enquiries.
  • Maintain accurate patient records including admission, transfer and discharge information on the Trust’s Electronic Patient Record system.
  • To organise patient porters and transport bookings.
  • To participate in ensuring ward cleanliness and tidiness.
  • Maintain stock/supplies in accordance with ward requirements.

Working for our organisation

The Royal Berkshire NHS Foundation Trust is the main provider of hospital services for the population of Reading, Newbury, Wokingham and the towns and villages of West Berkshire.

Reading sits on the river Thames and is served by great road and rail links to London, Oxford, and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work, and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our "CARE" values: Compassionate, Aspirational, Resourceful, Excellent,reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

At our heart we are a local hospital that works with NHS and social care partners to provide excellent healthcare services for over 500,000 people who currently live in our catchment area. We also provide specialist hospital services beyond the county's borders.

Detailed job description and main responsibilities

To provide a reception service, acting as first point of contact on the telephone or face-to-face, for patients, visitors and other healthcare professionals.

To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.

To input data regarding all admissions, transfers and discharges onto our electronic patient record (EPR) system.

To provide an efficient administration and clerical service to the ward staff, visitors and patients.

Person specification

Qualifications

Essential criteria
  • Educated to GCSE standard (Maths & English) or equivalent
  • Working knowledge of Microsoft Office applications and IT skills
Desirable criteria
  • Conversant with EPR (Electronic Patient Record)
  • Previous administrative experience in an unsupervised capacity
  • Experience of working in a healthcare environment

Experience

Essential criteria
  • Previous administrative experience in an unsupervised capacity
Desirable criteria
  • Experience of working in a healthcare environment

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyArmed Forces Covenant (Silver Award)Care quality commission - GoodMindful employer.  Being positive about mental health.Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.National Preceptorship for Nursing Quality Mark 2024Florence Nightingale Foundation

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Siobhan Connor
Job title
Ward Manager
Email address
[email protected]
Telephone number
0118 322 7987
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