Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 820-7191480-COR
- Employer
- Birmingham Community Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Priestley Wharf
- Town
- Birmingham
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 18/06/2025 23:59
Employer heading
Band 4 - Integrated Neighbourhood Team Coordinator
Band 4
Job overview
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
Are you passionate about improving services for citizens? Are you self-motivated, highly organised, and confident working with a wide range of stakeholders?
At the Birmingham and Solihull Community Care Collaborative, we’re looking for reliable, flexible, and proactive individuals to join our Integrated Neighbourhood Teams as Coordinators.
In this role, you’ll have the opportunity to work with professionals across health, social care, and the voluntary sector organisations to help deliver more joined-up, personalised care for people within our communities.
This is a fantastic opportunity to be part of an innovative and supportive team that’s helping to shape the future of community care. You’ll play a key part in improving communication, supporting meetings, coordinating actions, and ensuring that information is shared effectively to achieve better outcomes for citizens.
While you will be aligned to a specific Integrated Neighbourhood Team, there is an expectation that you can provide cover for colleagues when required. You will need to have the flexibility to travel across sites for meetings and events.
For an informal conversation about the role please contact Perminder Brar at [email protected] or Daniel Brown at [email protected]
Main duties of the job
The INT Coordinator will be a central point of contact and navigator between their designated Primary Care Network (PCN) and the INT multi-disciplinary team (MDT) establishing effective communication processes across primary care, community services, mental health services and the voluntary/third sector.
The INT Coordinator will work in collaboration with the INT multi-disciplinary team and will be responsible for liaising with key workers to manage patient information to support the MDT’s triage and MDT meetings including capturing outcomes and evaluation. The INT Coordinator is key to the INT MDT in facilitating the decision-making process.
Working for our organisation
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
IMPORTANT INFORMATION
- Prior to submitting your application please ensure that all sections of the application form are complete. Please provide full details of all referees including their business email address, telephone number and postal address.
- Please ensure that you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
Detailed job description and main responsibilities
Please refer to the attached job description which provides full details of the main duties and responsibilities.
Person specification
Qualifications / training
Essential criteria
- Educated to GCSE level or equivalent with grade C or above in English and maths
- ECDL or equivalent IT qualification / experience
- IT Systems and project management experience acquired through training or experience to diploma equivalent
- Evidence of continuous personal development
Experience
Essential criteria
- Experience of administration procedures
- Experience of working in a customer facing environment, resolving queries and using initiative to ensure effective working relationships across services
- Previous NHS experience or experience of working in a healthcare / social care setting
Skills/Knowledge
Essential criteria
- Competent in the use of IT software systems, (including Microsoft Office) and handling sensitive personal identifiable data
- Demonstrable evidence of problem solving and resolving issues as they arise in a fast-changing environment
- Able to communicate clearly and sensitively with a wide range of people, including external partner organisations, community teams and patients and their families
- Excellent written communication skills; able to write clearly and concisely and produce reports and keep accurate records
- Able to induct new staff into a team, providing training to new colleagues
- Adaptable and flexible approach to work with the ability to prioritise workload
- Understanding of the importance of confidentiality and the data protection act
Personal qualities
Essential criteria
- Self-motivated with the ability to motivate others
- Ability to work autonomously without direct supervision
- Able to prioritise conflicting tasks and demands
- Willing to encourage and drive innovation
- Ability to set high standards for self and others to deliver service priorities
Other job requirements
Essential criteria
- Able to travel independently across the Trust as service needs demand
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Perminder Brar
- Job title
- Locality Integration Manager
- Email address
- [email protected]
- Telephone number
- 07860 627 810
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