Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent: 37.5 hours per week
- Hours
- Full time
- Flexible working
- Job ref
- 820-7518186-COM
- Employer
- Birmingham Community Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Priestley Wharf
- Town
- Birmingham
- Salary
- £27,485 - £30,162 per annum
- Salary period
- Yearly
- Closing
- 27/10/2025 23:59
Employer heading
Band 4 Locality Hub Coordinator
Band 4
Job overview
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
A new and exciting opportunity has arisen for a Locality Hub Cooridantor position to support with delivering clinical services operating within a Locality Hub model, which is a key component in delivering Neighbourhood Health as per the NHS 10 Year Plan. BCHC, as the lead for the Community Care Collaborative has been influential in the 10 Year Plan, receiving national recognition for its collaborative approach across health and care sectors.
There are 5 designated Hubs across Birmingham, North, South, West, Central and East - with the East Locality Hub (Washwood Heath Health Centre) having been operational for over 12 months and has established the framework for delivering Neighbourhood health across the remaining 4 localities, all localities are to be established for winter 2025. The hubs core components consist of care co-ordination, associated Integrated Neighbourhood Teams and designated clinical pathways to provide same day emergency care and preventing unnecessary admissions support timely discharge and flow. This model of care is dependent on complex system data and its interpretation.
This role demands a dynamic, inclusive and engaging individual who can play a pivotal role to support all teams across complex care environments.
Please note:- We are not recruiting to the Central Locality Hub.
Main duties of the job
To support clinical teams in the management of referral pathways across primary, community and acute care pathways to ensure patients are triaged and streamed into appropriate services within the Locality, to include:
Community Nursing Services
Pathway 1 – Early Intervention Community Team
Pathway 2 – Intermediate Care Inpatient beds
Pathway 3 – referrals for care home setting as a discharge destination only when ‘Home First’ has been excluded
End Of Life (EOL) – Fast Track processes and outcomes
Integrated Neighbourhood Team (INT)
To liaise with the identified community Multidisciplinary Team (MDT) leads to manage the coordination of attendance from the community teams to support complex discharge planning and High Intensity Service User (HISU) pathways. This will involve the coordination of Gold Standards Framework (GSF)/Palliative Care meetings
To enable identification of Palliative/End of Life (EOL) Fast Track patients from Primary Care, Community Nursing and Acute Care for appropriate EOL care and management, including registration for GSF processes
To support the review of patients referred for P2, by working with the In-Reach Team and other clinicians, ensuring decision for pathways are appropriate for the patient at that point in time and in accordance with referral/acceptance/admission criteria.
Working for our organisation
IMPORTANT
- Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
- please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Detailed job description and main responsibilities
For further details on the main responsibilities, please see the attached job description and person specification
Person specification
Qualifications / training
Essential criteria
- Educated to GCSE level or equivalent with grade C or above in English and maths
- NVQ Level 3 in relevant subject or equivalent
- Evidence of continuous personal development
Experience
Essential criteria
- Significant Experience of administrative processes including development of spreadsheets and databases and other IT systems used in an office environment
- Relevant Experience of dealing with enquiries from the public and partner organisations
- Significant Experience of working in a care setting
- Significant Experience of working in an environment requiring an awareness of safeguarding vulnerable adults
Skills/Knowledge
Essential criteria
- Excellent communication skills with the ability to communicate clearly and sensitively with a wide range of people, including internal and external stakeholders
- Excellent written communication skills; able to write clearly and concisely and produce reports and keep accurate records
- Strong organisational skills with ability to prioritise conflicting tasks and demands within a hub environment
- Ability to work autonomously without direct supervision
- Takes the initiative to make improvements and find solutions to problems
- Flexible working ethos including weekends and across different sites
- Able to travel independently across the Trust as service needs demand
Personal qualities
Essential criteria
- Self-motivated with the ability to motivate others
- Ability to work autonomously without direct supervision
- Able to prioritise conflicting tasks and demands
- Willing to encourage and drive innovation
- Ability to set high standards for self and others to deliver service priorities
Other job requirements
Essential criteria
- Able to travel independently across the Trust as service needs demand
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Kate Foster
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07546654349
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