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Job summary

Main area
Administration
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday)
Job ref
820-7629965-ASR
Employer
Birmingham Community Healthcare NHS Foundation Trust
Employer type
NHS
Site
West Midlands Rehabilitation Centre
Town
Birmingham
Salary
£24,465 per annum pro rata
Salary period
Yearly
Closing
12/12/2025 23:59

Employer heading

Birmingham Community Healthcare NHS Foundation Trust logo

Band 2 Health Records Assistant

NHS AfC: Band 2

Job overview

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

The post holder will provide a comprehensive administrative support to the departments within the Rehabilitation Services.

To work as part of a team and to carry out administrative duties on a day to day basis.  This may include covering essential and appropriate operational duties in the absence of colleagues.

Main duties of the job

On a daily or weekly basis prepare referrals information in readiness for referrals meetings. This will include collation of clinical records, referrals, completion of agreed forms etc. 

·      On a daily basis deal with telephone enquires/queries received into the service ensuring any messages are communicated timely and accurately.

·      Provide administrative support to the patient pathway process, ensuring information is recorded timely and accurately on to identified information systems. Ensuring any delays to the patient are escalated to the appropriate staff. This will include:

 

Ø  Registering new patients and recording referrals.

Ø  Inputting documented clinical outcome measures.

Ø  Recording documented patient conditions/diagnosis.

Ø  Recording activity and appointment outcomes including: discharges, Did Not Attends (DNAs), patient arrival/departure times etc.

Ø  Printing and distributing appointment lists, transport lists etc.

Ø  Updating patient demographics. This includes patients address, GP, contact details etc.

Ø  Raising and completing equipment orders.

Working for our organisation

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Detailed job description and main responsibilities

For further information please see full job description

***This job advert will close as soon as sufficient applications have been received. ***

This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

Person specification

Qualifications

Essential criteria
  • GCSE level 4 or equivalent in Maths and English

Experience

Essential criteria
  • Experience of using word processing packages
  • Experience in a similar administrative role
Desirable criteria
  • Experience of working within the NHS

Skills/knowledge

Essential criteria
  • Knowledge of patient information systems and databases
  • Good working knowledge of Microsoft office applications
Desirable criteria
  • Knowledge of RIO

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Documents to download

Apply online now

Further details / informal visits contact

Name
Gemma Penzer
Job title
Operational Support Manager
Email address
[email protected]
Telephone number
0121 466 3202
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