Job summary
- Main area
- Inpatients
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 820-7246638-ASR
- Employer
- Birmingham Community Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Moseley Hall Hospital
- Town
- Birmingham
- Salary
- £53,755 - £60,504 Per Annum
- Salary period
- Yearly
- Closing
- 23/06/2025 23:59
Employer heading

Band 8a Inpatients & HMP Service Manager
Band 8a
Job overview
We are looking for an experienced and dynamic operational manager to support Inpatient and HMP Services within the ASR Division. Working closely with the inpatient and HMP clinical teams the role will be site based focusing heavily upon operational delivery, ensuring all operational challenges are supported and performance metrics are achieved including the delivery of CIP targets and temporary staffing reduction plans, leading on recruitment of HCAs and holding responsibility for the HCA Induction programme. You will work closely with key stakeholders such as local acute partners, mental health partners, local authorities and the ICB to ensure service needs are met and contractual commitments are achieved, identifying challenges for escalation. The post holder will be predominantly based between Moseley Hall Hospital and HMP Birmingham, however will be required to work city wide supporting all BCHC inpatient bed bases. Reporting to the Deputy Divisional Director you will also hold designated responsibility for service performance metrics, financial management and have line management responsibility for the inpatient and HMP administrative teams. If you are interested in this exciting and very fast paced opportunity we would welcome an application from you. Please note this role is required to take part in the inpatients on-call rota.
Main duties of the job
· To provide operational leadership for the Service with the Service Clinical Manager / Matron, to ensure the effective provision of high quality, safe clinical services for patients against agreed outcome measures, SLAs, activity and financial targets.
· To lead on the demand and capacity profiling across the services within the Service, ensuring workforce plans reflect the demand profile and appropriate delivery of the required activity.
· To ensure that the Service manages its expenditure within the agreed delegated budget and contribute towards the financial management of the Division ensuring any opportunities for increased efficiency are realised in liaison with the Service Clinical Manager/Lead Matron.
· Manage Service financial budgets across all staff within the Service and that appropriate CIP are developed and delivered to ensure savings are achieved annually contributing to Divisional targets.
· To ensure all staff have access to appropriate Digital systems to support patient care in line with the national and local programme for digital maturity.
· Identify, develop, implement and review effective systems for the comprehensive performance management and improvement services and to lead the identification, monitoring and reporting of KPI's for these services.
· Establish information flows, analysis, and reporting that supports a culture of evidence based management decisions.
Working for our organisation
IMPORTANT
- Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
- Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
Detailed job description and main responsibilities
For further details on the main responsibilities, please see the attached job description and person specification.
Person specification
Qualifications
Essential criteria
- Degree level education or equivalent experience
- Evidence of continuous professional development
Experience
Essential criteria
- Significant experience of managing budgets within financial constraints/targets. Significant experience of and exposure to performance setting and monitoring
- Significant experience of line managing staff/teams
- Significant relevant experience working at senior management level
- Experience in preparing reports to be presented to senior level stakeholders and committees
- Significant experience of utilising PC tools to manipulate, analyse and present information to be distributed to senior level colleagues
Skills/ Knowledge
Essential criteria
- Excellent interpersonal skills and ability to build rapport and credibility with clinical and managerial Teams
- Understanding of full range of improvement methodology techniques, including process mapping, capacity and demand modelling and sustainability processing
- Knowledge of workforce planning, recruitment and retention
- Knowledge of current NHS Framework Demonstrable knowledge of governance of financial targets/service delivery Excellent organisational skills,
Personal Qualities
Essential criteria
- Proven leadership skills; strong, inclusive leadership style
- Ability to prioritise and meet tight deadlines
- Willingness to learn and share knowledge
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Teresa McIntosh
- Job title
- Deputy Divisional Director for ASR
- Email address
- [email protected]
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