Job summary
- Main area
- Radiology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (08:00 - 20:00)
- Job ref
- 820-8196254-DEN
- Employer
- Birmingham Community Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- BDH
- Town
- Birmingham
- Salary
- £25,760 - £27,476 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 09/11/2026 23:59
Employer heading
Band 3 Assistant Technical Officer
Band 3
Job overview
*** This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested ***
The post holder will provide a comprehensive support service to staff within the Radiology Department and the Dental Division, including Community Dental Services, while managing their own workload effectively. This is a multi-skilled role requiring close liaison with colleagues to ensure full coverage of Radiology support services.
The role includes acting as a Radiographer Helper, assisting Consultant Radiologists during Ultrasound procedures. Duties combine phosphor plate processing with clerical responsibilities in a busy, specialised Radiology Department. The post holder will also be responsible for trouble shooting processor issues, and Quality Assurance for equipment used in undergraduate teaching and trainee education.
Evening clinic cover is required on a rotational basis, encompassing both clinical and clerical duties.
Main duties of the job
The post holder will provide a comprehensive support service to staff within the Radiology Department and the Dental Division, including Community Dental Services, while managing their own workload effectively. This is a multi-skilled role requiring close liaison with colleagues to ensure full coverage of Radiology support services.
The role includes acting as a Radiographer Helper, assisting Consultant Radiologists during Ultrasound procedures. Duties combine phosphor plate processing with clerical responsibilities in a busy, specialised Radiology Department. The post holder will also be responsible for trouble shooting processor issues, and Quality Assurance for equipment used in undergraduate teaching and trainee education.
Evening clinic cover is required on a rotational basis, encompassing both clinical and clerical duties.
Working for our organisation
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Detailed job description and main responsibilities
The post holder will provide efficient administrative and operational support within the Radiology Department, including welcoming patients, maintaining accurate records on the Radiology Information System, and managing appointment bookings in line with national targets and IR(ME)R requirements.
The role involves handling patient and clinician enquiries, monitoring emails and image transfer systems, supporting film copying services, and liaising closely with multidisciplinary teams. Additional responsibilities include stock control, staff training on radiology systems, participation in audits and meetings, and ensuring confidentiality, health and safety, and environmentally sustainable working practices are maintained at all times.
Person specification
Qualifications
Essential criteria
- Good general education, GCSE passes or relevant clerical qualifications
Desirable criteria
- Relevent Qualifications
Experience
Essential criteria
- Relevant experince in hospital setting
Desirable criteria
- Relevant experience in digital systems
Experience
Essential criteria
- Experience in working with a wide range of professionals
Desirable criteria
- Previous administration experience
Experience
Essential criteria
- Relevant organisational skills
Desirable criteria
- Experience with working with the general public
Experience
Essential criteria
- Relevant keyboard skills
Desirable criteria
- Relevant communication skills
Skills and Knowledge
Essential criteria
- Good attention to detail
Desirable criteria
- Ability to demonstrate knowledge of NHS access targets and timescales, particularly those that apply to hospital dentistry, familiarity with medical and surgical patient treatment pathways
Personal qualities
Essential criteria
- Ability to work as a member of the team
Desirable criteria
- Ability to follow task through to completion
Personal qualities
Essential criteria
- Ability to use own initiative and prioritise workload in a methodical approach to work
Desirable criteria
- Ability to work under pressure
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Katrina hickenbotham
- Job title
- Clinical Service Manager
- Email address
- [email protected]
- Telephone number
- 01214665367
- Additional information
Morva Woodburn
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