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Job summary

Main area
Therapy Assistant
Band 4
Fixed term: 15 months (depending on start date may be more or less than 15 months but Funding until Sep 2023)
Full time - 37.5 hours per week
Job ref
Birmingham Community Healthcare NHS Foundation Trust
Employer type
West Midlands Rehab Centre
£21,892 - £24,157 per annum
Salary period
19/07/2022 08:00
Interview date

Employer heading

Birmingham Community Healthcare NHS Foundation Trust logo

Band 4 Assistant Practitioner

Band 4

Job overview

An exciting opportunity has arisen for a person who enjoys using and exploring technology like a mobile phones or electronic tablets to join the clinical support team within the Access to Communication and Technology Service.  

This role is a temporary role until September 2023.

The post holder will be supporting therapists to provide assistive technologies to clients who have a range of complex conditions working within three clinical caseloads relating to Electronic Assistive Technology (EAT): people with severe physical disabilities who may need Environmental Control (EC) or computer access and people with communication and language difficulties who may need Alternative & Augmentative Communication (AAC).

The role will involve preparing and amending electronic assistive technology and low tech strategies as well as directly providing them to our clients.

Do you have the skills required to join our team? We are looking for a highly driven person who is enthusiastic and motivated to work with us!

Experience in working with AAC and or EC is not needed but an interest in working with people and in using technology is.

The post will be based at West Midlands Rehabilitation Centre but work out in the region so the post holder will need to be able to drive around the region in both their own car and trust pool cars.

Main duties of the job

To assist the clinical team in their assessment of clients for a range of Assistive Technologies and/or low tech strategies. Clients have a range of conditions which include complex physical and/or learning disabilities, life limiting diagnoses and challenging behaviours.

To set up and amend the electronic assistive technology to meet the clinician’s prescription.

To independently issue Assistive Technology equipment to clients and their teams under direction of clinician where appropriate.

To assist the clinical team in providing training regarding techniques and Assistive Technology to clients, their families, and local professionals.

To work independently following initial clinical assessment to provide reviews of physical access skills and vocabulary needs under direction of clinician where appropriate.

To establish effective working relation with the following:

  • ACT Team – Clinical, Technical, Stock and Admin staff
  • Patients, their carers and families
  • Assistive technology providers
  • Other departments
  • External organisations such as Higher Education providers, professional bodies and other stakeholders

Working for our organisation

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.


  • Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
  • Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address

Detailed job description and main responsibilities

Access to Communication and Technology is a  specialist electronic assistive technology service, which is based at the West Midlands Rehabilitation Centre, Selly Oak, Birmingham B29 6JA. We are a service made up of clinicians (Occupational Therapist, Speech and Language Therapists, Health Care Scientists and assistants), technicians, stock and admin staff providing specialist assessment, set up, provision and maintenance of electronic assistive technology to meet the needs of children and adults who require Augmentative and Alternative Communication (AAC) and Environmental Control (EC). 

We are a friendly, enthusiastic, experienced and supportive team who work collaboratively as part of a national network of similar services, all funded by NHS England.

You will be supervised by an occupational therapist and work alongside the wider ACT team.

  • Provide input in the most appropriate location (e.g. client’s home, school, hospital, or day centre) in the West Midlands region and beyond, according to the clinical, cultural and social needs of the client.
  • To be responsible for aspects of assessment and ongoing intervention within the parameters set by the Speech and Language Therapists and/or Occupational Therapists, making relevant alterations to existing clinical plans with consultation.
  • Work with the ACT Technical team to ensure that equipment (for demonstration and provision to clients) is well-maintained.
  • Prepare resources for demonstration and for provision to clients, as requested by a Clinician. This will include the creation of symbol communication books using appropriate software (e.g. The Grid 2/Boardmaker/Communicate in Print), and programming of vocabulary onto Voice Output Communication Aids.
  • Demonstrate to clients and their carers, the use of equipment such as symbol books, Voice Output Communication Aids, and Environmental Control systems, with support from Clinicians as required
  • To communicate effectively with clients and their carers to maximise potential.
  • To use a wide range of communication skills including persuasion, motivation and explanation
  • To have an understanding of Augmentative and Alternative Communication systems including sign language, gestures and non-verbal communication methods

Person specification


Essential criteria
  • NVQ 4 or equivalent in health related subject
  • English & Maths GCSE C or equivalent


Desirable criteria
  • Relevant experience of working within the NHS / Education or with people with disabilities.
  • Working with minimal supervision & dealing with any issues that will require exercising judgement.


Essential criteria
  • Awareness of complex disability including communication disability
  • Ability to use a range of computer software packages (Microsoft Word, Excel, PowerPoint, Access)
Desirable criteria
  • Experience of creating symbol communication books using appropriate software (e.g. Boardmaker/Communicate in Print), and programming of vocabulary onto simple Voice Output Communication Aids (e.g. Big Mack, Lightwriter)

Other job requirements

Essential criteria
  • Able and willing to travel around the West Midlands region, independently and at short notice

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMindful employer.  Being positive about mental health.Disability confident employerStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Joanne Cartwright
Job title
ACT Service Lead
Email address
Telephone number
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